Hotel Torifito Otaru Canal

The hotel is very clean and well-Maintained. The onsen is clean and not crowded. Location was great as it is near otaru canal, train station and convenient stores. Highly recommended !

The staff at the reception speaks fluent English, which is good. Sth dramatic happened after I checked in. Somehow my suitcase cannot be unlocked,though I knew the key number. So I had to call reception for help, luckily they do have the tool to open the suitcase, but I was told to wait because someone else were using it and I was supposed to be called after the reception got the tool. Waited whole night long, with no phone call, and had to check out the next morning with my broken suitcase. So if you find your suitcase cannot be opened, go find reception immediately or u might not get the chance to use the tool, haha

Didn’t realize the location is so good till I was on the ground. Very close to all the shops and eateries. Rooms look newer than expected and hotel staff were helpful and friendly. Only downside is it’s a public bath and not onsen and place seems popular with the kids.

Stayed here for a short ski holiday. The breakfast was really good and the crowd was well managed. The room was clean and had everything we needed. We parked at the paid car parking just 30m away. Can't rmb how much it was but it was very affordable.

Room so clean and new also big enough. Great location. Bed is comfortable.

There are 2 single beds and a bunk bed suitable for a family of 4. Location wise is near to the canal and able to walk to the restaurants. Parking at hotel is more expensive so it us advisable to park bit further down but still walking distance from hotel.