Hotel Kintetsu Universal City

Hotel Kintetsu Universal City Bewertungen

Hotel Kintetsu Universal City

6 Chome-2-68 Shimaya, Konohana Ward, Osaka City, Osaka Prefecture, 554-0024, JapanHoteldetails anzeigen
Hotel Kintetsu Universal City
Hotel Kintetsu Universal CityHotel Kintetsu Universal CityHotel Kintetsu Universal City
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1 Nacht

Gästebewertungen

9.1/10
Großartig
570 Bewertungen
Verifizierte Bewertungen
Lage9.3
Ausstattung8.9
Service8.9
Sauberkeit9.2
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Alle Bewertungen(570)
Positive Bewertungen(553)
Bewertungen mit Fotos/Video(225)
Großartig für Kinder(52)
Günstig für Shopping(40)
Köstliches Frühstück(34)
Nahe der Metro gelegen(15)
Gepäcklieferservice(14)
Bietet Einrichtungen für Kinder(8)
Großartige Badewanne(6)
Negative Bewertungen(17)
Anonymer Benutzer
Aufenthalt im Nov. 2022
Reise mit Freunden
1 Bewertungen
5.0/10
Bewertung vom 6. Dez. 2022
Es war so nah, dass ich sagen könnte, es war in Universal. Es gab auch ein Fenster, wo man Universal-Tickets in der Lobby kaufen konnte. Es war eine Weihnachtsspezifikation wie ein Bild und es war sehr süß. Ich weiß nicht, ob es für eine begrenzte Zeit ist oder nicht, aber die Gäste bekamen ein Costa-Kaffeegeschenk und einen Halter für ein Universalticket. Es gibt viele Restaurants in der Nähe und natürlich gibt es Convenience-Stores. Der Parkplatz kann bis zu 24 Stunden für 3.000 Yen geparkt werden, wenn er frei ist. Der Bahnhof ist auch in der Nähe, so dass es bequem ist, zu einem anderen Ort zu gehen. Ich denke, Sie können Universal voll genießen. Die einzige Enttäuschung war, dass es in der Lobby keinen Platz zum Abstellen des Gepäcks gab. Es mag unvermeidlich sein, weil es eng ist, aber... Ansonsten war es sehr gemütlich.
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Ami95
Aufenthalt im Okt. 2022
Familie
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 3. Dez. 2022
Es war ein Plan mit Frühstück, aber wir haben auch im Restaurant zu Abend gegessen. Ich wusste nicht, dass ich einen Rabatt auf das Abendessen bekommen könnte, wenn ich meinen Zimmerschlüssel vorzeige, aber als ich mich am nächsten Tag erkundigte, antworteten sie freundlich.
Original anzeigenÜbersetzt mit Google
Gastnutzer
Freizeit-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Aug. 2025
Paar
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 10. Sept. 2025
Location perfect for USJ and close to train station. Room size ok for Japan standard. Initially thought that the shower and bathtub was separated but it was not. No water was given so had to boil our own so bring your own bottles! The location had many amenities/food/shops nearby so can also buy from Lawson. Had DIY laundry but was always full of people so had to wait for the machines. Service of staff was good though spoke very little English. Provided luggage transfer service.
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Antwort der Unterkunft: Thank you for staying at Hotel Kintetsu Universal City. We apologize for any inconvenience caused by the room facilities and coin laundry during your stay. We will strive to improve this in the future.
Quinlsi
Freizeit-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Juli 2025
Familie
11 Bewertungen
10/10
Hervorragend
Bewertung vom 9. Aug. 2025
3 mins walk to Universal studio, very convenient. Friendly staff, room space is a bit small but normal for Japan's hotels. Free gifts for guests!
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Antwort der Unterkunft: Thank you for your wonderful review! We're thrilled to hear that you found our location convenient for visiting Universal Studios. Our team takes pride in providing friendly service, and we're glad you felt welcomed during your stay. While our rooms may be compact, we strive to make them comfortable and functional for our guests. We're also happy you enjoyed the complimentary gifts! We hope to welcome you back on your next visit!
Gastnutzer
Elmo's Happy Room Double Room
Aufenthalt im Juni 2025
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 6. Juli 2025
Hotel was in the perfect location if visiting Universal Studios Japan and city walk. The themed rooms was the highlight of the stay
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Antwort der Unterkunft: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our perfect location for visiting Universal Studios Japan and City Walk. It's great to know that the themed rooms were the highlight of your stay. We strive to create a unique and memorable experience for our guests. We hope to welcome you back soon for another fantastic visit!
Michellelistar
Freizeit-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Mai 2025
Familie
8 Bewertungen
10/10
Hervorragend
Bewertung vom 8. Juni 2025
Happy about this hotel felt like a kid again with a Sesame Street theme.The buffet breakfast is good too. Had a blast on this trip with my son. The staffs were reliable when we ask for chargers for our phones and when we asked for towels as I didn't find it in our room after coming back tired from a whole day tour. They said they'll deliver it to our room. Upon coming back from our dinner found the paper bag with towels and water bottles at our door. When I came to put the towels in our bathroom, that's the time I notice there was a pair of towels already set at the other side near the sink. Felt bad about complaining that I didn't see the towels earlier, my bad.
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Antwort der Unterkunft: Thank you for your wonderful review! We're thrilled to hear that you and your son enjoyed the Sesame Street theme and had a great time during your stay. It's fantastic to know that our buffet breakfast met your expectations as well. We appreciate your kind words about our staff. We strive to provide reliable service, and it's great to hear that they were able to assist you promptly with the towels and chargers. No need to feel bad about the towels; we understand how tiring a day of touring can be! We're just glad you were able to find everything you needed. Thank you once again for your feedback, and we hope to welcome you back for more fun-filled memories in the future!
Gastnutzer
Oberes Geschoss Lässiges Zweibettzimmer
Aufenthalt im März 2025
Familie
8 Bewertungen
8.5/10
Sehr gut
Bewertung vom 9. Mai 2025
Hotel is very close to USJ, within 5 mins walking distance. Small room for 2 adults and one child but we only come back to sleep, it’s not that bad. Hundred of restaurants around the hotel, nice food for reasonable money. Hotel provides self service laundry facilities, handy for us, don’t have to bring a lot of clothes and save space for shopping. Hotel staffs speak limited English, but they are very friendly and patient, communicate with google translate.
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Antwort der Unterkunft: Thank you very much for using Hotel Kintetsu Universal City. Thank you so much for your wonderful feedback! We're so glad to hear you enjoyed your stay with us and that our location near USJ was convenient for you. We appreciate you acknowledging the room size and understanding that it met your needs. We're happy it worked out well for your family. It's fantastic to know you enjoyed the variety of restaurants in the area and found the food to be a good value. We're also pleased that you found our self-service laundry facilities handy! That's definitely a convenient option for travelers. Finally, we're delighted to hear that you found our staff friendly and patient, and that you were able to communicate effectively despite any language barriers. We always try our best to assist our guests! We truly appreciate your comments and hope to welcome you back again soon!
Anonymer Benutzer
Freizeit-Doppelzimmer (Nichtraucher)
Aufenthalt im März 2025
Paar
2 Bewertungen
10/10
Hervorragend
Bewertung vom 27. Mai 2025
Great location just few steps to USJ entrance. Very convenient with nearby restaurants, 7-11 and Lawson. Great view the high floor as requested, very appreciated. Clean and spacious. Couldn’t ask more!
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Antwort der Unterkunft: Thank you very much for using Hotel Kintetsu Universal City. Thank you for your wonderful review! We are thrilled to hear that you enjoyed our great location and found it convenient to access USJ and nearby amenities. It's fantastic to know that you appreciated the high floor view and that your room met your expectations for cleanliness and space. We hope to welcome you back for another memorable stay in the future!
akiko ushio
Oberes Geschoss Lässiges Zweibettzimmer
Aufenthalt im Juni 2025
Alleinreisender
3 Bewertungen
8.5/10
Sehr gut
Bewertung vom 26. Juli 2025
I could see USJ in the room. It’s amazing.
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Antwort der Unterkunft: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the view of USJ from your room. It's always our goal to provide our guests with memorable experiences. We hope to welcome you back soon for another amazing stay!
Daimi2022
Freizeit-Doppelzimmer (Nichtraucher)
Aufenthalt im Aug. 2025
Paar
2 Bewertungen
8.5/10
Sehr gut
Bewertung vom 30. Sept. 2025
Lovely decor that fits with the universal studio theme, friendly staff, love that there’s a water dispenser at the lobby to refill water bottles, good selection for breakfast although it ends a bit early (~9.30am). Room is a bit small for two people for the price, the angle for the shower head makes it a little bit difficult to keep the floor dry after shower. Other than that, comfortable big bed for two in a hotel that’s in the heart of the universal studio area.
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Antwort der Unterkunft: Thank you for your thoughtful review! We're delighted to hear that you enjoyed our decor and found our staff to be friendly. It's great to know that you appreciated the water dispenser in the lobby and our breakfast selection. We understand your concerns regarding the room size and the shower head angle. Your feedback is invaluable, and we will certainly take it into consideration for future improvements. We're glad you found the bed comfortable and enjoyed our prime location near Universal Studios Japan. We hope to welcome you back for another stay soon!
Gastnutzer
(Energy Pop)Corner Family Room
Aufenthalt im Juni 2025
Familie
4 Bewertungen
10/10
Hervorragend
Bewertung vom 10. Juli 2025
Great for family. 100 meter from universal studios door. A lot of restaurant and convinient store beside the hotel
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Antwort der Unterkunft: Thank you for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay with us. Our location is indeed a highlight, and we're glad you found it convenient for visiting Universal Studios and exploring the nearby restaurants and stores. We hope to welcome you back for another memorable family getaway soon!
Anonymer Benutzer
Familienzimmer, Nichtraucher
Aufenthalt im Mai 2025
Familie
14 Bewertungen
6.2/10
Bewertung vom 29. Juni 2025
I stayed for three days near USJ, with the first two nights at the Keihan Hotel. I stayed at this hotel last year and had a good experience, so I booked it again this year. However, this time, I was really disappointed. Since I arrived early, I only completed the check-in procedure without receiving the room key. The staff member who handled the check-in had a stern expression—perhaps because she didn’t speak English—so another employee had to step in to translate. Due to my own oversight, I forgot to book breakfast this time, but the staff didn’t confirm it with me during check-in. It wasn’t realized until I returned in the evening. Additionally, I was placed on a floor with a student group, and the noise started as early as 5 a.m., making it impossible to rest peacefully. Since it was only for one night, I didn’t bother requesting a room change, but it was truly unpleasant. Because of this unsatisfactory experience, I don’t think I’ll book this hotel again. I think Keihan is a better choice.
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Antwort der Unterkunft: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit. It is disappointing to hear that your check-in process was not as smooth as it should have been, and we appreciate your understanding regarding the language barrier. We will certainly address this with our team to ensure better communication in the future. We also regret that the breakfast confirmation was overlooked and that you were placed on a floor with noise disturbances. Your comfort is our priority, and we understand how important a peaceful environment is for a restful stay. We value your feedback and will use it to improve our services. We hope you might consider giving us another chance in the future. Thank you again for your comments.
Airene
Familienzimmer, Nichtraucher
Aufenthalt im Apr. 2025
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 30. Mai 2025
Excellent
Übersetzen
Antwort der Unterkunft: Thank you very much for using Hotel Kintetsu Universal City. Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon! Safe travels!
Tariq F
Aufenthalt im Sept. 2024
Familie
28 Bewertungen
10/10
Hervorragend
Bewertung vom 2. Nov. 2024
Loved the hotel as it is just a walking distance to USJ. Also the Shushi restaurant next door is really the best in Japan. sushi ro. Amenities and Restaurants are just within a walking distance. Very very convenient for groups or families
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Maggie Loo
Freizeit-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Aug. 2024
Familie
8 Bewertungen
9.5/10
Wunderbar
Bewertung vom 26. Sept. 2024
Great location. USJ is just few steps away. Hotel is cute! Room is spacious
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