Patina Osaka

We have just completed our final day in Osaka, and our stay at your hotel has been nothing short of exceptional. The property and its facilities are outstanding—immaculately clean, well maintained, and thoughtfully designed. The service throughout our stay has been truly impressive. I would like to especially commend the Bellman team on the 1st floor. They consistently offered assistance with genuine warmth and never hesitated to help with anything we needed. In particular, the tall gentleman from Myanmar (my apologies for not asking his name) stood out for his excellent service. Regarding check-in, although there was an initial oversight in reconfirming our booking benefits and communicating certain details, this was quickly resolved when we approached the counter again and met Kiki. He handled everything with calm professionalism and a refined, welcoming manner that reflects the standards of a luxury hotel. I would also like to highlight the Chat Service team. Before our arrival and throughout our stay, they responded promptly and efficiently through the LINE application, assisting with every request—including detailed information about Osaka. Kudos to your entire Front Office team. Our afternoon tea experience, with a window seat and wonderful tea selection, was another highlight. It made our last day truly memorable. We highly recommend it to future guests. Well done to the Patina Osaka team. We will definitely return.

Excellent hospitality from the first step of the hotel till the last moment. The breakfast was good, with a good variety of options.

Great experiences with best interior & staffs

Nice view

因為朋友想要體驗，於是又來住了一次。 這次服務跟5月份相比，好了一點吧…… 這次晚上22點到的酒店一樓終於有人引導到20樓了。但是20樓前台服務多少有點鬆懈的誇張了。 6個服務員扎堆聊天，也沒人注意我和我朋友，直到我們走到跟前才注意到。這次連房間的引導和介紹的人也沒有了。上次訂的套房所以才有的原因吧。具體也不清楚。 反正前台的服務真的挺散裝的。 一直好奇為啥看網上很多人房間都有歡迎巧克力和水果，我住的兩次都沒有。上一次還是套房。不知道有沒有人跟我一樣的情況。 服務的三分完全是給早餐的餐廳服務員和spa的服務員

房間：很好 我選擇的豪華房，佈局非常合理，設計與大阪城呼應，很漂亮且耐看。 豪華房的面積略微有些小，但是面積稍大一點的尊貴房又沒有大阪城景觀。如果是在意空間感且想要大阪城景觀的朋友，可以選雅緻套房，它的面積是豪華房的1.5倍，並且是studio格局的，起居室和卧室沒有被分開，空間感會大一些。 設施：很好 因為是新酒店，所以設施非常好。 服務：較好 一切都好，除了第二天的【housekeeping】，竟然【忘記放浴巾】了。 餐食：較好 in-room dining很好，但是早餐一般般。 早餐的水果品相還行但是味道不佳，且沒有青肉蜜瓜（in-room dining的果盤有）。 連續三天吃早餐，三天的品種是完全一樣的。 交通：較好 附近有【兩個地鐵站】，步行距離不算很近但也説不上遠，總的來説很方便。 總結 是一家性價比很好的酒店，值得成為來大阪玩時的固定酒店