Days Inn by Wyndham Osage Beach Lake of the Ozarks

I never leave reviews, but after our stay, feel compelled to do so. We were just staying one night here & had reserved a king bed single room. When we got to the room, the lights on each side of the bed did not work & there was a stain on the sheet on the bed. We requested a new room or new sheets (we discovered later that the lights didn't work, because the bottom outlet did not work). We were given a new room, in their other building which was attached to their indoor pool. As soon as we opened the door to the room, which turned out to be a handicap accessible room, there was a VERY strong mold smell followed by a strong smell of chlorine. There was no carpet in the room- just wooden flooring, including in the bathroom. The bathroom flooring was uneven- as if there had been previous water damage & instead of a tiled lip for the shower area, there was a piece of wood that had quite a bit that was very dark/black. Guessing this is where part of the mold came from. The bottom outlets ALSO didn't work in this room. However, we choose not to request ANOTHER room transfer, because we had not planned on spending much time in the room & figured we would just tough it out. I had a headache the whole night & struggled getting to sleep. We also both had runny noses the whole time we were in the room. The next day, both our hallway & the breakfast area had smoke detectors that were chirping because they needed new batteries. Overall, poorly maintained and unhealthy. Will not be back.

The desk person spoke horrible English and had to go through the full check-in process even after doing it online prior to arrival. The outdoor pool railing is broken leaving sharp metal exposed. The air hockey table has a switch on the side without a cover where kids could be electrocuted. The indoor pool has a door that will lock you in because the exit sensor doesn't work unless you put your hand up to it. The room smelled musty but at least the AC worked. There were no large towels which made showering a challenge. This building is in very bad shape from lack.of maintenance. We were with a group that had 3 rooms total. We had planned to stay 2 nights but all of us decided to leave after 1 night because it was so bad.

The room was terrible. The bed was coming apart. You could see the box spring. The mattress was stained. The blankets had three big tears in it. The bathroom smelled like mold. You could see mold on the bottom of the door. We complained to the staff. We were constantly told we had to talk to the manager of the hotel. And continently he was not there. The staff told me to come back later at noon. When I returned he said the manager was still not there. Then he gave me a number to the supervisor. I called the number and the guy was at the hotel. But I was told no supervisor or manager was on the cite. I explained to the supervisor about my room I even showed him and to agreed that we should not have been in that room. He said he would give me a refund. He will speak with the manager and give me a call the next day. I did not receive a call. I waited about two days then can called. Again the staff stated no supervisor was at the hotel I would have to call back. Then a couple days later my sister found a number the supervisor gave us and called that number. He answered and again stated I will receive a refund but not the full amount I would receive $110 because we stayed at the hotel. I haven’t received anything. At this point want a full refund due all the hassle I had to go through. All the lies I have been told. All times I had to keep calling about the inconvenience that was caused to me. I have never experienced anything like this at a hotel. Also I complained about the food

The hotel just hasn't been updated probably since the 90s, and it shows. I've never stayed in a room that was as loud - street noise was like it was in our room. Bed was terribly uncomfortable. The room was clean, which is good, but that's about it. Old, smelled funny, uncomfortable - not very good at all. Avoid this place.

Very nasty place pictures lie when booking online shower curtain had mold growing on it definitely don’t recommend staying ther

Ok but needs Maintenance The staff was friendly, but the property and room need a lot of TLC. The bathroom was literally falling apart. The shower knob fell off, and the walls were crumbling. There were mysterious white spots on the bathroom floor. One beds sheets had black stains all over. The hallway smelled of ****. The outdoor pool was overflowing into the parking lot. The free breakfast was decent and plentiful for a hotel breakfast.