Our family had mixed feelings on this hotel. Easier to list things out: Pros: -Clean -Modern (which can be good) -Convenient location -Comfortable beds -Huge pool area, with splash pad and bathrooms -Liked the ‘booth’ (bench with table) in the room Cons: -The clerk at the desk scanned 3 cards and only gave me two. He kept the third. Is that normal procedure? Left me feeling a bit unsettled. -Our ‘smart fridge’ was stupid. Couldn’t get it to work during our stay even though we tried the different settings and gave it time. -Because of the fridge not working, we needed ice. Unfortunately it is not available on every floor, so it was a bit of a trek to first find it and then refill. -Modern (which can be bad, see next point) -The glass shower is out in the open with zero privacy. Yes, you read that correctly. Maybe a romantic thing if you are a couple, but when you are traveling with tweens/teens, it becomes mortifying. They don’t want to be seen, nor do they want to see their parents. There is a glass/plastic partial wall between the beds and the shower, but you can see over to the shower through the wall when the lights are on by the shower. You can also see everything if you are lying in bed and look at the floor length mirror that is mounted in just the wrong spot. Also this horrible layout means that no one else can use the toilet while someone showers, nor can another person use the sink or the bathroom mirror to get ready while someone showers. Just NOT family friendly, or even group of friends friendly. -Only one trash can, and it is by the sink. By the ultra modern, horribly located, glass shower… We moved the trash can but then it was a pain to not have one by the sink, so we moved it back. We are a bit nervous as we have another Aloft reservation this summer. We can’t change it as it is part of a tour group. If the shower situation is the same, I guess our solution will be for the rest of us to all leave the room while one person showers. Not ideal, especially if it is late night/early morning. We will not seek out an Aloft on our own again for family travel, even though we are Bonvoy members who have racked up a good number of nights. We will seek out a different Marriott hotel instead.
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