Hotels in der Nähe von Greenwood Gulch, Orange County

Hotel is quite new and very clean, but needing maintenance with some of their equipment. When we checked in, there was only a room available facing the highway. It was so noisy and added with the construction that's currently goin on, it was unbearable. So we asked to move to another room away from the highway. We managed to move to another room, checked into the room, and found out that the food disposal machine was broken as the previous guest who stayed in has put in a plastic cap cover into the food disposal machine. We had to call the maintenance to take it out. After it was taken out, we found out that the machine was broken and when the food disposal machine was turned on, the whole kitchen sink shakes and gives a very loud noise. We asked hotel to put us in a different room but rooms were unavailable. We suggested to have the maintenance team switched the disposal machine from another available rooms that is empty, but they were unable to do so. Because of this, our whole stay was quite unbearable, as whenever we enter our room, we had to smell the wet garbage that was supposed to go into the disposal machine for our next 8 days there (we booked our stay for 10 days). We asked few times to the front desk if they can fix it, they can't do anything about it as they said they have no idea when the parts will arrive. Not only that, I thought Marriott has a No noise policy after 10p.m as stated in their hotel stay policy, and no guests should be partying at the pool area. However, on the night that we stayed there, about 12 plus people plus kids was partying down next to the pool and it was really loud and they stayed till about 11.30p.m. When we called the front desk to complaint, there's no one picking up the phone. The flooring of each floor was also very thin as when the upstairs guests was moving on around or dragged the heavy metal chairs, the noise was just really bad. We had to call the front desk at midnight and an unfriendly night front desk gentleman was not helpful and not keen on resolving the problem. Till after my 2-3 night calls more for the next few days then the noise subsided. One of the morning front desk was really nice though. I can't remember her name but when I told her about the problem, she right away was understanding and note the problem and said will resolve the problem. After that, the noise was really manageable. Perhaps hotel should put something under those chairs so when its dragged around the room, it doesn't make so much noise to the room below. Hotel does not offer any resolution for the food disposal, not managing their hotel No noise policy well, and only a handful of the front desk person was nice. Being a Titanium Elite member and stayed with so many Marriott hotel for the past 20 years, its definitely been the most disturbing & disappointing stay. Not only we get sleepless nights, we get smelly room to stay in as well. If it was not a pre-booked stay, we would have moved to an

Das Hotel ist besonders für Familien geeignet. Die Suite verfügt über ein Schlafsofa und kann einfache Mahlzeiten zubereiten, besonders geeignet für unsere 4-köpfige Familie. Die Lage ist gut für Reisen und Sicherheit. Parken und WLAN sind kostenlos. Abendessen am Montag- und Donnerstagabend

Wir hatten die Gelegenheit, für den letzten Teil des Julis auf dieser Lage zu bleiben. Wir hatten eine Reihe von Schwimmern, die zwei separate Schwimmversammlungen besuchten und das Hotel war außerhalb der Unterkunft. Die Zimmer waren sauber, die Schwimmer wurden jeden Morgen gefüttert (und das ist ein großer Feat), und das Personal wurde nach hinten gebogen, um sicherzustellen, dass das Konferenzzimmer vor jeder Teamsitzung gereinigt wurde.

Decent hotel that is dated with basic breakfast. Restaurants are within walking distance. Airport shuttle is no longer provided.

Mit Ausnahme der Parkgebühr von 28 Dollar pro Tag, mag ich alles über das Hotel FERO in Bezug auf Kundenservice, Einrichtungen und Reinigung. Der beste Teil, den ich über das Hotel mag, ist die bequeme Lage zum Interstate 5, das Honda Center, das Angels Stadium, ein gehbares Einkaufszentrum und Restaurants.

Hotel is close to Disneyland. Kids liked the water slide. Customer has room for improvement. Waiting an hour to find booking is unacceptable, management could have resolved issue more professionaly with trip.com Customers should never have to contact trip.com and the hotel to resolve a booking problem. Trip.com made things right…but experience was lame.

Honestly I’m so confused about the rating that I should give to this hotel. First I’d like to give a big sour out to Marcus (one of the managers there) he helped us with the confusion that the front desk had regarding our complimentary breakfast. We really appreciate his help. The rooms could use a renovation the key were outdated, the screen o our window was broken. The bathroom was outdated as well the sink and bathtub faucets need to be changed. The staff need lots of training, the housekeeping team had to get their manager to communicate with us as they couldn’t speak English (they only spoke spanish) The front desk lady was talking to us while eating and she had lots of partially chewed food in her mouth while talking to us which wasn’t professional and it didn’t look pleasant at all. The person who worked at the front desk at night was so unfriendly and unprofessional when we called him at 1:30am for very loud noises that were coming from above and lasted for a good two hours till around 3:30am. Even when you go for the hot breakfast buffet, the staff who’s in charge for taking your orders and room numbers was aggressive in the beginning and took our orders while he was seated with his legs crossed, we felt like students standing infront of our teacher,,, although he came to us and told us that he knew he was rude and explained that he did that as people previously complained that they should’ve been told the price of the buffet before they ate as they didn’t want to pay. I think all the staff need to lots of training. Hopefully Adam the new manager does something about it, he listened to our concerns and said that he will look into it.

Großes Hotel! Hat Verkaufsmaschinen, Eismaschine, ein Mini-Shop und kostenloses Frühstück!!! Viele von der Nähe von Super-Shops, Restaurants, und Einkaufen auch.

The cleanest rooms ever. Clean linen, clean bathrooms, clean towels all 6 nights we stayed. Front desk polite professional. Cleaning staff friendly and hard workers. Safe location, no hobos or such around the property. Safe normal tourists. The free breakfast pastry, bread, fruit, cold cereal, milk and juices. Kept clean. Decent beds and pillows. Clean fridge and microwave. Downside no safe. Yet i would come back here everytime hands down.

Insgesamt, okay. Sie erhalten, was Sie zahlen: ein relativ sauberes, aber grundlegendes Zimmer. Das AC war laut, aber gut funktionierte. Wifi funktionierte, aber war langsam/spottlich beim Streaming. Bringt Ihr eigenes Klimaanlage, weil sie nur Shampoo und Seife bieten.