Phoenix East 101

Unit 605 outdated, broken tile on balcony, pieces of wood furniture and screws on balcony, balcony table broken, carpet nasty in bedroom, couch stained, outside cushions stained, unable to use bed couch due to mattress, and glass doors need to be cleaned. Very disappointed! They did shampoo the carpets and refund the first night since we were up until after midnight stripping the bed and dirty towels left on back of bathroom door. It’s a shame the owners have not been made to update and maintain this unit.

Stayed Phoenix East 1507 & condo is in need of work. Mattresses are past due needing to be replaced. Water heater was Not working when we arrived. Lights and tv remotes not working. Do Not stay in unit till till is updated. Tried to leave a review with Brett Robinson, but they don’t allow reviews. Left list of 11 items that need attention with front desk. Front desk attendants were nice. Slow to check water heater till I told the staff it was leaking on floor. Very disappointed in Brett Robinson.

Loved #1205, bed was SO comfortable and crucial to me with a "bad" back. Clean, pleasingly appointed unit. Kitchen - everything you'd want and easily accessible. Love the wide-angle view of the beach and the pass. Only negatives were a stopped up tub (maintenance arrived quickly to fix it), a broken Keurig (owner had a new one delivered) and an exercise facility with broken HVAC. That took about 24 hours to fix. Snaffus I expect at the "end" of the season. The only real complaint was that the beach in front of the building was being built up by big machines that were pouring and transporting sand all day and into the night. That also meant an industrial size pipe running along the shore, so it was difficult to access the water. Ok with us and most here, because we were mostly older and it was cooler than expected.

Now, first I need to start with the good. The staff here all around were outstanding and SO SO nice!!!!! The place is extremely dated!!! We stayed in unit 602 and it is really like make believe. Like sponge painting on the walls. Has not been updated in atleast 20 years. I was here for business and I am embarrassed that anyone had to spend money on that place. If it were 50 dollars a night, it might be ok, but it was not. It even has a bath fitter walk in shower and water goes everywhere. The air did work and the water was hot but that should not be the bar. Stay away.