Paping Hotel & Spa | Restaurant Vonck by Flow

Was heerlijk! Lekker eten en goede sauna.

Ich würde dieses Hotel niemandem empfehlen. Vor dem Wochenende hatten wir nur die E-Mail mit der Buchungsbestätigung, keinerlei weitere Informationen. Bei der Ankunft wusste die Frau am Check-in nicht genau, ob das Zimmer schon sauber war (wir kamen um 16:00 Uhr an, Check-in ist ab 15:00 Uhr ...). Das Bett war gemacht, aber es waren Fliegen im Zimmer, überall an den Wänden tote Mücken, die Toilette war schmutzig, es waren Flecken auf dem Boden usw. usw. Unser Balkon war neben dem vorbeifahrenden Zug, das ist also schon mal was. Draußen waren es 10 Grad, aber im Zimmer war es kochend heiß(?). Wir waren wegen des Spas gekommen und waren enttäuscht. Behandlungen können anscheinend nur samstags gemacht werden, es wäre schön gewesen, das im Voraus zu wissen. Das Dampfbad war kaputt, man muss den Whirlpool alle 5 Minuten verlassen, um einen Knopf zu drücken, um ihn einzuschalten, es gab Schimmel, der Swimmingpool roch nach altem Wasser und es war überall schmutzig. Im Hotel wird einem nichts erklärt, man muss also einfach herausfinden, dass man für den Zugang zum Spa eine separate Karte braucht, nicht nur die Zimmerschlüsselkarte. Fast alle Duschen sind kalt oder haben keinen Druck. Das Restaurant ist teuer und sie hatten unsere Reservierung vergessen. Ich bin stark allergisch gegen Nüsse und habe das in meinen Buchungsinformationen und noch einmal zu Beginn des Abendessens erwähnt. Erster Gang: Cashewnüsse im Salat. Das ist mir noch nie in einem Restaurant passiert. Wir hatten das Abendessen mit der Buchung bezahlt, mussten also nur für unsere Getränke zahlen. Der Preis betrug 84 EURO. Zwei Tees, etwas Wasser und eine Flasche Wein. Was zur Hölle...

This hotel, which was once a cozy family hotel, no longer has that appearance at all. It is clear that upper management (Flow) is doing everything they can to keep personnel costs down as much as possible in this branch of the chain: - no restaurant anymore. - a bar that has to run entirely on the only receptionist on duty in the evenings. The music that is then turned on is sufficiently loud so that the place quickly becomes unpleasant. Could be on purpose, because it closed at 10:30 PM. - a drinks menu in the bar was not available. You just had to order blindly without knowing what the offer or prices were. - a more limited breakfast buffet than before, with a minimum of staff used: at a certain point, at least 5 "cozy" tables with a nice view had not yet been cleared by the waitress, so we had to take a seat at the back. The waitress couldn't do anything about it, because she barely had time to replenish bread and toppings and refill the coffee machine, so clean plates also became scarce. So she didn't have time to ask everyone who came in for their room number. The style and way of working has changed so much that this has become a completely impersonal check-in/check-out Motel where no one pays attention to the customer anymore, only to the administration. We booked the room online with breakfast and a 3-course dinner included. We were very surprised when we learned upon arrival that dinner was not taking place in this hotel, but in De Zon. That's not correct. Such matters should be mentioned in advance. If we had known this, we would not have booked our room here, but perhaps in De Zon, so that we did not have to leave the hotel to eat. In our case this was a "walk" of about ten minutes in the pouring rain both ways. I guess management thinks they are doing the right thing. I rather expect that they are completely ruining a hotel that once had a very pleasant atmosphere.

The spa was really nice. It is small but has everything you need. The rooms are somewhat old and the curtain is almost see through so we were awake really early. However, the service is good and I do recommend staying here for the spa

Our booking was canceled by phone 2 weeks before we would go there. The hotel en Spa are closed. It is a shelter for asylum seekers. So it is a noble thing to do, but is a pity that the cancelation is at a short notice.

Hotel is dated and facilities are at end of life. Our bathroom was smelly. Basic expectation , hairdryer, coffee maker, small bottle of water, are not provided. Old hotel which has lost its glory. Some rooms would not fulfil current safety standards. People are friendly.