Gastnutzer
23. Juni 2024
The reason I have given this review 3* is because our whole experience here was average. The lodge itself was excellent as was our room, spacious and very comfortable. The lodge has a beautiful setting with wonderful views, it also has a watering hole which is great for viewing the wildlife and unfortunately that’s where we saw most of the wildlife that there was to see. When we arrived we were welcomed by lovely Delamina and offered a wet towel to wipe our hands. Subsequent welcomes by staff after returning from a game drive were non existent or an afterthought with wet towels left on a pillar to help ourselves. Apart from Delamina not one member of staff including the manager and other assistant manager introduced themselves. They lacked the warmth that we have experienced in other lodges in Namibia and Africa as a whole, it was as if they were just going through the motions. Our guide Samual was a lovely young man but seemed to have no experience at all with guiding, driving yes but guiding no. He lacked the knowledge that other guides have and it was as if he was an apprentice without a teacher. We also spent 2 days driving around with a flat tyre. The lodge is close to Etosha National Park but our experience in the park was awful because a) our guide lacked experience and b) it’s a national park with no regulation so if there was an animal to see you were parked at the sighting with 20 other cars. Personally it was a wasted day for us. Would I recommend this place? No because Ongava park lacked animals, Etosha is awful and the staff and guides need more training.
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