Gastnutzer
15. September 2024
Under renovation!! Upon checkin we went to the room and it was still dirty. Returned to front desk, got a “I’m sorry” a new room key and a room with two beds and we’d booked a king. Went back a second time and was told the price was the same as a king. I said if I wanted two beds I would have booked two beds we’d like the king please. So got a key for our third room to check. While walking back and forth serveral times we notice several things such as Sheetrock dust footprints down the hallways and tile floors, chairs placed upside down on tables in the breakfast/lobby area, ceiling ventilation vents rusty and dirty, smoke alarm hanging away from ceiling, Sheetrock dust on the dark blue walls in the hallways, the pool had chemical bottles in the guest area like they were working on something but no signage showing it was out of order. We got to the third room which had the king size bed but just looking around the room we knew we weren’t staying! Comforter on the bed was torn, bathroom shower doors were dirty or so badly stained with calcium there’s no way we were showering in there. The icing on the cake was the plastic ***** corner protector placed over the corner next to the bed. It was either really dirty or had mold on it. Needless to say, back to the front desk we went and said we weren’t staying here with the hotel looking the way it did! We weren’t charged for the room and were able to find a different place to stay. The desk clerk said give them 30 days and it would be completely cleaned and completed! I used to work for a chain hotel and we would have never been able to rent rooms to the public if after a surprise visit from corporate they would have shut us down!! Worst hotel experience ever!! You couldn’t pay me enough money to stay there in the present state it was in. The desk clerk wanted to get us to stay at one of their other two properties but we said we had already booked somewhere else. So disappointed in AmericInn By Wyndham for allowing this type of business to continue.
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