Gastnutzer
8. September 2024
Arrived here with a family member room was good but no storage for clothes apart from one cupboard, breakfast was good choice but didn't like the meals in main restaurant, we were enjoying our stay until I encountered the most nasty man who I found out to be the maintenance man after talking to manger as man at reception wouldn't give me his name when I reported him for shouting at me ,because I went to get breakfast at 7.45 I didn't know it was a 8am start so I asked reception if I could go in early when i seen 8am on door ,as I was getting picked up at 8.15 for jeep safari he said yes I could go get some breakfast, so I walked into breakfast area to be met by a man filling his plate with food I smiled and he started shouting right into my face in Turkish then making hand gestures to get out I explained the situation and he shouted not my problem then he started taking a video of me on his phone I went back to my room and was shaking my neice seen I was visible upset we reported him but nothing happened instead he followed us to our room and stared right into the room as if to say I know were u are ,I packed my case and said I needed to leave I contact jet 2 they sent a rep at 5 45 pm ,6 hours after I sent the message to them the rep wasn't much help he sided with the hotel manager who came to our room around 4.50 pm to say she just found out about the situation but she was there that morning we saw her in the breakfast area but i didn't know she was the manager at that time ,she said no one told her i find that hard to believe and she was saying its just his nature he's just like that ,well to shout into a woman's face for nothing and follow her to her room is not right this man should not be working with the public he has a anger problem, the rep finally came back to our room around 7 pm to say he found a hotel for the night but we would have to pay and make our own way, in which we did as I didn't feel safe in that hotel with that man around I've never felt so scared on holiday in my life if my partner was with me it would have been different but not two women them self this is a family run hotel they all stick together I wouldn't be surprised if the man in question was her husband jet 2 need to make sure this nasty man stays away from guests at this hotel.
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