Gastnutzer
3. Januar 2024
This is a difficult review to write because I really wanted to love this place but it failed on many levels. I think for the discerning traveller, this place would be a disappointment. The concept is fabulous but the execution fails. I would say Vertical Sky has nothing on its vastly superior neighbour StarDome Lodge which we also stayed at on the same family trip. I strongly recommend the latter as a luxurious experience at 1/4 the cost!! PROS -location— beautifully perched on an Andean mountain. Pretty spectacular views high above—stunning -Staff very nice and friendly—all male-see below for additional commentary -The capsules are really cool and it’s amazing to stay in one high up with nothing below -Quiet and peaceful -Restaurant was nice but very cold-see below. -Food-not bad, have had better, not included in $850 USD a night capsule. Add $30 USD per person. -To get to the capsule is an adventure in itself-really cool. Must be guided to it by staff. CONS -cleanliness—the capsule felt unclean and tired-curtain rod fell off, was glued with some sticky paste. The capsule felt lightly unclean-hairs, dead flies on the curtain above the queen bed, the windows were difficult to open, and 2/3 got stuck during our stay and couldn’t be opened. The “blind” divider between bed areas and bathroom tattered, old, broken drawstring. The jacuzzi very old and discoloured, looked unclean—wife was disgusted. Overall not a very well-maintained capsule and unacceptable for a $850 USD a night accommodation. -Food-Dinner not included at $30USD a person—should be included for such a high room price. Decent food, not exceptional. -Heat—was cold at night: had an electric space heater but drew so much power that the lights in the room dimmed and flickered constantly—so annoying -Activities—Via Ferrata, zip line (1 only at 250 metres), and suspension bridge not included in high price: $60USD per person -Staff—although extremely nice, the all male staff feels like it is missing a female touch wrt cleanliness/service/attention to detail—we stayed a night at StarDome Lodge just below this place and it was awesome beyond expectations at 1/4 the price. SUMMARY While a neat experience, I would not recommend Vertical Sky Suites. The cons far outweigh the pros and all 4 members of my family agree. They have an incredible concept but the execution falls way short of expectations for such a ridiculously high price. If all capsules are like the one we stayed at and you are a discerning traveller as we are, then prepare to be very underwhelmed and disappointed I feel. Do yourself a huge favour: save $600USD a night and stay at StarDome Lodge instead just below this property-same wonderful views-possibly even better, exceptionally clean rooms with awesome amenities, an exceptional restaurant with fireplace and incredible food and service and only $19USD per person!!
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