Home2 Suites by Hilton Olive Branch

One of the lamps didn’t work, the window was very dirty, the bathroom door did not latch.

For it to be Mississippi, I don’t expect much. Housekeeping ****** but overall a good stay!! Need more southern hospitality ❤️

We checked in and went to the room. The room was absolutely disgusting! It smelled like urine and was nasty! I asked to be moved and they told me there was no rooms. I immediately checked out and went to another hotel. Horrible!

Our microwave was broken. The pool heater didn't work. The waffle maker was broken but it just looked like it needed to be cleaned and staff didn't want to clean it. The oatmeal was not placed out at breakfast. Attendants were not quick to refill the items. They were not filing the fridge with chocolate milk, just white but they had chocolate bc I had to ask for it and she gave it to me. We had really noisy neighbors that played Hispanic music loud all night. We needed a cot and they didn't have one for us. We didn't hand linens for the pullout couch and had to go get them. She wouldn't give us 2 blankets only 1. The breakfast staff was rude and I overheard one day to another that they wanted to quit. The facility was nice , it just is not being kept up by staff well at all. I paid a lot for this room and was disappointed.

The carpet in the room was gross. There was almost no water pressure in the shower and it was gross as well (but the water was hot at least). The motorized window coverings didn't work well and the light switches and thermostat didn't work. The AC/Heater unit sounded like it was about to fall apart. The bar below our room was noisy until they closed at 3AM. Almost everything in the breakfast area was broke. The staff was friendly, which is pretty much all I can say other than the room itself was a decent size.

We loved the suite with a kitchenette. It had plates, cups, silverware, a knife and even a cutting board. There was a microwave and almost full sized fridge. The only sad thing was the water heater for the pool was out and we weren't able to swim. Breakfast was delightful!