Snowman Lodge and Spa

The bed linens were clean and that is the only good thing about the place Bugs on floors and sills Small room and hollow doors where you can hear others in hall and rooms snoring all night No fridge or coffee in room Expensive for the space and old, tired and not lodge or spa at all Extra charge for sauna and hot tub for each attendee Not worth the price - find another place

Stayed in a Signature Cabin, which, in reality, offered no more than a hotel room would have. It offered a deck, with rusted table and chairs and a strange pergola that anyone about 5’10 had to duck under to get to the room, the “private area” in front of the cabin was not gated and could be seen in by anyone entering the hotel via the main courtyard, so we had to have the curtains closed for any privacy. When we arrived and in the advert, we were told that daily housekeeping was complimentary (whatever that means), yet no one came to turn over our room once. Cleanliness was, however, our main concern, with dirty floors, garnished with a filthy rug and thick dust under the bed. BLACK MOULD: the bathroom ceiling had black mould, see photos attached. The kitchen drawers had crumbs inside, so it left us wondering how clean the dinnerware was. The air conditioning is an evaporative standalone air conditioner that does not work. Overall, for $700 for 4 nights, this WAS NOT worth it. Very, very disappointed.

We stayed in an en-suite cabin, one of four located at the back of the lodge on the edge of the car park. It’s basically a tin shed with a wooden porch but inside it’s clean and bright and somehow they manage to fit everything you need into this small space including a kitchenette with mid-size fridge & microwave and a small sofa. The supply of mini jars of various teas, coffee & cocoa was a nice touch. I especially want to thank Nathalie for staying late at the bar to let us in when our arrival was delayed.

Snow man spa and massage was absolutely fantastic. Experience staff who made you feel relaxed and comfortable. Would recommend this to anyone living here or visiting. A hidden gem. Excellent package deals which you can purchase for yourself or makes the perfect gift 🎁. Definitely going back.