Hôtel Mercure Figeac Viguier du Roy

My stay at the Mercure has been an amazing experience. Considering this was my first time in France and I do not speak French, I required a lot of assistance in regards to making reservations, planning weekend activities and getting general advice about the area and what to do. Ben & Nina were exceptionally friendly, patient, and helpful and took a great stay to an exceptional one. The Mercure has a customer for life with me.

One of a kind hotel with a perfect location in historic district. The quarters themselves are just exceptional both out and in, and the modern decor is well suited to high ceilings. Service level is good overall with reactive management to little glitches. The one dysfunctional part of our experience was breakfast. Room is too small and the floor layout management in great need of improvement.. lines at coffee machine just one example. Availability of items such as butter or croissant inconsistent ..hot milk bottled thermos a disaster as mostly out anytime you get up to look for some. Spent more time up chasing products than eating. A no plastic hôtel with a refill able glass bottle in room offering unlimited supply of sparkling or flat water in bar.

Beautiful hotel and grounds in heart of this stunning town. Very helpful staff at reception when a large group of cars arrived all at once. Hotel is tucked away in narrow streets. Swimming pool small but lovely break from the heat. We ate in the restaurant, food was delicious but super small portions nouveau cuisine and the waiter came across as quite rude trying hard to upsell the wine. We were a large group and know what wines we like. Limited menu and out of three desserts only 2 available.

This is quite unexpected for a Mercure - the tastefully designed conversion of a heritage property. Access is a bit of a challenge through narrow streets - but drivers in the old town seem to wait remarkably patiently as you unload the car on arrival, before you head off in search of their private car park. Full instructions are provided at reception to help you get there, and then it's just a few minutes walk back to the hotel down/up a narrow walkway. Well worth the effort, as parking in town would otherwise be difficult. The hotel itself reminded us a bit of a Spanish Parador - historic interior modified carefully to accommodate a handful of guest rooms of different shapes and sizes, with lifts and all the modern amenities you'd expect. Very comfortable indeed. Dinner was served outside in the internal courtyard. Very pleasant altogether, although the menus (of predictable quality) are not inexpensive. A separate breakfast room served an excellent buffet breakfast with multiple options. Quite an eye-opener! Firmly recommended and good value, if it's within your budget.

Modern amenities in beautiful old world setting. Booked for one night and stayed three. We would have stayed longer if we didn’t need to continue on our travels. Excellent location in old town - Saturday markets are virtually on the doorstep. Very helpful staff, great breakfast, lovely bar. Many beautiful areas to sit both inside and outside.

The hotel is a historic landmark! It also happened to be so convenient to parking and in the heart of the old town!.The staff were helpful and friendly. The view of the village from our balcony was beautiful. Our room was an amazing mix of medieval and modern!