Hotel Gurglhof

What a shame that one element of this hotel really lets it down (reception). There are fabulous facilities- the bar and restaurant are wonderful with great food, really helpful and friendly waiters who make you feel special. The wellness area is beautiful and really well equipped. A great ski boot room. However our experience of the rude and dismissive reception (male) staff mean we won’t be returning.

This was our second stay in Obergurgl, as we normally go to Ischgl and stay at Hotel Trofana Royal, but we were late in booking and missed our train for Christmas celebrations, so we landed going here, and it was nice, indeed, let me tell you why: 1. The hotel is 4s, I have no idea what they missed in getting that 5 star, but they surely have it; 2. The food was excellent, we had a full board and it was good, really they did everything we asked for and did that litlle extra step to please the clients; 3. Sommelier Daniel served us every night was flawless, always picking great local Austrian choices and ordering for the next evening the bubbles and wines they didnt have on the spot. He did a good job walking us through the Austrian wines; 4. The spa area is nice, well not crazy spacious, but the pool is nice, sauna's too 5. The waiters who served us every night were also flawless, my apologies I forgot the correct names and dont want to write wrong ones, but two gents did a very good job, as we have two kids (4 and 1 year) and you know how it is with the kids, always hungry and always no waiting time, but they managed well; 6. We had two junior suite rooms, one on the first floor, that was good and spacious and one on the third floor, which was a little weird, but anyways I am not complaining about it, I understand its Christmas and everything is sold out; 7. Obergurgl itself is not a fancy place where to go shopping or dive into gourmet wine bars or apres ski places, it is rather quite place, I would say perfect for families and escpecially small kids when you need that extra space for them to learn skiing. Ischgl, Solden etc, are certainly more crowded with bigger restaurant, shopping etc. variaties, if you are looking for active social life you will not find it in Obergurgl, but I loved it the way it was. 8. Worth a visit!