One&Only Nyungwe House

Stunning hotel in a stunning location. From the greeting to the packed lunch provided on departure we were treated like royalty all the way. Wonderful facilities and activities: the most picturesque pool you can imagine, archery and spear throwing lessons. The rooms were luxurious and well appointed - everything had been considered. The food was a fine dining experience at every meal. Hope to return. Thank you to all the staff we met at the One & Only.

Our 7-night stay was exactly what we needed. The property is surrounded by peaceful, beautiful scenery that made it the perfect getaway. Mountain Monkeys provided entertainment playing in the trees. The e-bike rides into the village and forest were a great way to explore the area and connect with nature. We felt safe and welcomed by the locals, and the experiences we had along the way will stay with us. Chef Geraldine’s and her team’s meals were fantastic, with each menu carefully crafted to provide a unique dining experience. We also enjoyed spending our afternoons by the heated pool, where Chance took great care of us with his friendly, authentic, and attentive service. We especially enjoyed the Boma night, where Grace was the perfect host, making the evening unforgettable. Dinners each evening by the fireplace were a cozy highlight, providing a perfect way to end each day. Cedric ensured that the 6-hour journey to and from the resort was smooth, stress-free, and comfortable, making the trip feel easy. Max checked in on us each day, making sure we had everything we needed and helping us plan our days, which was greatly appreciated. The room felt like a home away from home, and Dianne from housekeeping’s warmth and attention to detail made us feel well taken care of. The spa treatments were exceptional—a must-try experience! From the traditional blessing at the start to the chilled bubbly waiting for us on the terrace overlooking the forest. Overall, our stay was very relaxing, luxurious, and peaceful—a true slice of heaven. We look forward to returning!

Quite possibly the most exceptional hotel I’ve ever experienced. Outstanding service and a breathtaking location. It’s very expensive, but absolutely worth the price.