Gastnutzer
17. Januar 2024
I have stayed at this hotel on couple of occasions . First impressions seem good. It's in a lovely location and the reception area features antiques. However the rooms are very dated, the carpet worn thin and threadbare, the fridges a joke in keeping anything even half way cool, and the whole establishment needs a total overhaul. Classed as a Relais, or superior hotel, Villa Pomela is closer to a three star hotel. The service is almost non-existent. My husband and I waited close to 30 minutes in the garden before we went looking for a waiter to bring us a drink. Then it took forever to arrive, and this happened more than once. Breakfast has improved from what it used to be, but while one girl did her best, there are just not enough staff. Again, I had to go to the kitchen door to order more coffee as no one appeared to offer more each day we were there. Villa Pomela is charging 5 star prices for three star service and rooms. There are other better hotels in the area.
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