Hotels in der Nähe von Igreja Presbiteriana Jardim Canadá, Nova Lima

Wie immer war dies eine hervorragende Erfahrung. Das Personal ist das, was dieses Hotel macht! Es ist in einer großen Lage mit einfachem Zugang zum Transport und großen Restaurants in der Nähe von Fußgängern. Sehr sicher ohne Probleme. Die Zimmer waren sehr sauber. Bequeme Betten. Warm Wasser und AC. Ruheschlafen. Das Frühstück von Santa Fe ist das beste, das ich in einem Hotel hatte. Das Personal im Restaurant war immer willkommen und sie werden alles tun, was Sie wollen. Insgesamt würde ich die Erfahrung als 10 rangieren!

Sehr gut. Geschmackvolles Essen, komfortables Bett und die Küche funktioniert 24 Stunden, das hilft genug!!!! sehr ausgebildete und aufmerksamen Beamten. ausgezeichnetes Team! Ich fand nur den Kaffee wiederholt, ich war 6 Tage gehostet und die 6 Tage waren die gleichen Kuchen und die gleichen Dinge, aber lecker.

If you are a foreigner and Hilton Honors member, do not stay in this hotel. This is the second and last time I have stayed at this location. As a Hilton Honors Member, Diamond tier, we expect more from every stay. At this location, we receive less. At check-in, the receptionist does not know about the HH tiers and related benefits. We do not receive any of the perks that are available to Diamond members. The rooms are ridiculously small. The service overall is sufferable. I have been checking over the past few days to see if I received the points related to the stay, but none has been credited to my account. After contacting the hotel, they don't know how to do it and make the same excuse: despite being a Hilton hotel, their system is not integrated into the HH; therefore, there is nothing they can do about the points accrual. I stayed here in the past 18 months and the same problem happened. At some point, I resigned and gave up requesting my points. If you do not receive a service of minimal quality AND cannot accrue points for my HH account, what is the point of staying at this hotel? It is more expensive than others with similar service characteristics and delivers far less quality than others. I keep questioning if this hotel is really part of the Hilton network or just a fraud. There is nothing positive to say about this hotel.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Não vi experiência 4 estrelas nenhuma. A começar pelo chuveiro que com água quente parecia uma bica, o ar condicionado pingando água, o estacionamento apesar de ser parte do hotel é cobrado à parte e não é barato. Mas para mim o pior mesmo foi o fato de ter que fazer o checkout 15 minutos antes das 6 e não ter nem um café preto pra tomar. Conversei com o restaurante na noite anterior e me informaram que excepcionalmente naquele dia o café seria após as 6:30 e nada poderia ser feito. Certamente não volto nunca mais e nenhum conhecido meu se hospeda aqui.

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

Rummes Zimmer mit guter Beleuchtung. Das Bett und Dusche sind großartig. Die Reinigung hat meine Erwartung erfüllt. Es ist eine ideale Umgebung für die Arbeiter. Mein einziges Problem war die mangelnde Bildung und Empathie des Beamten, der in der Nachtzeit auf der Rezeption war. Am nächsten Tag habe ich mit der Hotelmanager gesprochen und ich hoffe, dass sie eine Einstellung eingenommen hat. Die Art und Weise, in der er mich verpasst hat, hat seine Position völlig unberührt gezeigt.

Das Hotel liegt im Zentrum von Belo Horizonte und hat sehr alte Unterkünfte. Die Rezeption ist ein wenig fehlgeschlagen. Das Zimmer, das wir waren, war geräumig, gutes Bett, alte Klimaanlage und laut. Badewanne mit guter Raum und gute Dusche, aber das Wasser passierte unter der Tür und überschwemmte das Badezimmer. Frühstück ist tertiär und vernünftig.