Gastnutzer
25. September 2024
Excellent experience at the royal andilana. I spent a week there in september. Check in was seamless. Rooms large and well appointed with good functional air conditioner. The large balcony affords enough space to dry diving equipment or bathing suits. The gardens are immaculate. Every variety of colourful flower, chameleons, tortoises etc. The pools are well maintained and they have inflatables. Beach area is beutiful and there is no shortage of shade cover. There are always activities- pool aerobics, yoga, volleyball etc. Animators were genuinely friendly and non intrusive. Daldo was very friendly as were others who were happy to share facts about life in madagascar. The all inclusive dining option is good value. Breakfast, lunch and dinner are buffet but varied and genuinely a gastronomic experience and I am a mighty fussy eater. Seafood galore and delicious pastas, pizzas, malagasy options and decadent desserts. The evening entertainment was of an excellent quality. I particularly enjoyed the fire show, live singers and movie night. By far what puts this resort head and shoulders above many (including 5 star in Maldives, zanzibar) is the staff - Torin at breakfast, Antsu at meals, Oliver at the gym and a smiling lady at the bar I dint get the name of, all so friendly and eager to help. Franco was also very friendly? As were the gardeners and cleaning staff. Bar service at pool qnd beach always prompt. A few things that need improving: 1. The wifi - it's a 5 star hotel in the 21 st century. Cannot have unstable internet connection. Local tour guides said that they had no data issues at they homes with orange network. 2. There is no moisturizing cream in bathroom even after request - Very unusual for 5 star hotel. 3. Room sound insulation isn't the best. Occasionally heard quite a lot of outside noise. 4. Bed is a bit firm and pillows too soft - no pillow menu. All in all superb holiday experience, just some minor points to improve on to make the experience perfect.
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