Aloft Hotels in North Kansas City

Die Reiseberater-Website und eine Google-Suchstelle identifiziert dieses Hotel als ”pet-freundlich” In der Liste der Einrichtungen, auf jedem dieser Websites ”pets allowed” ist unter ihnen aufgeführt. Wir gingen mit unserem sehr kleinen emotionalen Support-Hund und das Büropersonal sagte, sie konnten nicht. Sie kam etwa 2 Stunden später und sagte: ”Keine Tiere”, nicht einmal mit einem Haustier. Wir zitierten die ADA-Vorschriften, sagte sie ESA nicht qualifiziert ~ gehen woanders. Die Website des Choice Hotel sagt, dass die Servicetiere erlaubt sind, es sei denn, sie überschreiten bestimmte Gewichtsbeschränkungen~ unser Hund ist vielleicht 7 Pfund. Es geschah mir, diese unbarmherzigste ”Manager” zu filmen, um weitere Aktionen zu verfolgen, aber wir mussten ”anderen Ort” & links. Nachdem ich in einem viel besseren Hotel eingeweiht habe, habe ich andere Bewertungen durchschaut und festgestellt, dass diese Praxis der Diskriminierung von Haustiereigentümern und die feindliche Haltung von Management nicht ungewöhnlich ist. Wie ein Bewerter schrieb, ”Ich hätte besser in der örtlichen Gefängnis behandelt worden”. Während der Pandemie, als Reisen in einem Standort stand und Hotels kämpfen, wurde diese besondere Lage von der Stadt Kansas City, Mo, um vorübergehend zu Hauselose zu beherbergen. Sie scheinbar das Geld und alles, was sie von der PPP erhalten, um das Eigentum zu aktualisieren. Jetzt betrachten sie sich so klug und berechtigt, dass sie sich offenbar in ihrer Werbung und brechen Bundes Diskriminierungsgesetze. Es gibt andere, besser, professioneller Orte in der Nähe, um Ihr Geld zu spenden.

Nearby Kansas City destinations are easily accessible for guests.Corporate travelers staying at the Holiday Inn Express ® & Suites North Kansas City hotel enjoy quick and easy access to l-29 for simple navigation throughout the city. If you’re in town for a special event or business function, the Kansas City Convention Center is a short distance from the hotel making us a top choice for convenience and comfort. Stay productive while on the road with complimentary Wi-Fi and a 24-hour business center with free print and copy services and free local fax as well.A fun getaway is just 10 minutes away from this Kansas City area hotel. Spend the day at Worlds of Fun Kansas City Amusement park and experience thrilling roller coaster rides, live entertainment and plenty of other fun things to do. The nearby Sprint Center located in downtown Kansas hosts a calendar full of events annually, so there’s sure to be something for you.Guests love the convenient hotel accommodations and modern amenities of this North Kansas City hotel. Our Indoor Saltwater Pool is now open after a brand new renovation. Be sure to visit us again in February to see our new look! 24-hour fitness center and 24-hour business center. The popular Express Start™ Breakfast Bar serves up delicious hot items like scrambled eggs, cinnamon rolls and fresh coffee daily, so you can start your day feeling energized and refreshed.

Zu unserem 1. Rm gibt es überall Farben, Flüssigkeiten auf der Couch Seite Tisch & Wand, Lebensmittel auf dem Boden, flüssige Farben auf den Wänden, das Holz wurde geschnitten, schmutzigen Tisch. 2. Zimmer alles, was plus trockene Spit auf der Seite Tisch. Das 3e Zimmer war sauber, aber die Böden und die Wände waren noch gefärbt, schmutzig und ihr Blut war an der Tür, die ins Zimmer kam! Der ursprüngliche Preis für unser Zimmer war 199 das Zimmer, das sie uns auf 350 aufgebaut haben. Es gibt NOOOOOO Wege, dass eines dieser Zimmer irgendwo nahe dem Preis, den sie für sie momentan zahlen. Sie haben zugegeben, dass sie umbauen müssen, aber das erklärt nicht die überall schmutzig und es erklärt nicht, warum sie immer noch den gleichen Preis für diese Zimmer zahlen. Wenn es mir erlaubt, Bilder zu teilen, würde ich, weil es schrecklich war! Ich bin sehr enttäuscht. Das ist, wie wir unser Hochzeitsmonat verbrachten und wir es geliebt haben. Wir sind mehrfach zurückgekommen, ohne Probleme, aber wir werden nicht zurückkommen, bis sie diese Probleme lösen. Es war nur scheißegal! Ich bin sehr enttäuscht über diese ganze Erfahrung, die es wirklich traurig macht.

I traveled to NKC for business. Stayed Sunday - Friday. Customer service started out amazing - with Samantha at the front desk, she was Amazing, along with the only lady working the breakfast. She was blonde with glasses and a ball cap. She had hot breakfasts out and ready 3 of the 5 days I was there everything was ready - (dishes, silverware, coffee, creamer, etc. ) on day 2, different scene. (I know this strange to write about - but you take for granted every hotel stay when everything is there- and I never write to commend them. When there's no coffee , plates, spoons, creamer etc.. it's noticeable) day two - It was 8 am - coffee was out, creamer was out, no breakfast ready - no bowls for the yogurt - etc. rang the bell, and waited. Another guy walked up and said ”where's the food” I said .. not sure, maybe it's over and that's when he said ”it's only 8” light skinned black woman came out and asked what we needed - when I asked for a bowl she said ”they're over there” I said I looked, and they are out. She just seemed like she was alone and very disorganized. She pulled the front desk person over for help and a guy from behind the kitchen stepped in. Just seemed like on the days that the lady with the glasses who seemed to have mobility issues, wasn't there- nothing was correct- coffee out, or no silverware etc. on day 4 , needed assistance at the front desk and no one is ever around during the day - my husband had to walk to Aloft Nextdoor to ask them to have the maid replenish towels and refill the shower soap. On another day I wanted to purchase something from the snack bar and again- no one at the front desk. Over all, property is beautiful, fairly clean and new. Think the a.m. staff needs work - compared to the night staff. In the early evenings I see the housekeeping constantly cleaning the lobby and common areas , front desk girls and Samantha are cheerful and always there- but during the day the a.m. staff - (with the exception of that one little lady with glasses working the breakfast) all seem a little lazy and hiding out someplace else. I love this hotel brand, but will either stay at the aloft or the element in overland on my next stay.

I booked 2 nights, but decided not to stay on the 2nd night. I called ********** to refund the issue and when I finally got a live person from the Philippines, they told me that they were able confirm they could cancel the 2nd evening as long as the Manager of American Inn in North KC would agree to it. I cancelled the 2nd evening because there was feces & semen stains on the bed and the towels. The toenail clippings and smell of smoke were just icing on the cake. The manager first told me that she wouldn't cancel the 2nd evening unless she could validate the stains I was talking about. She then said that she wouldn't refund it because I was lying about the stains and that she could find none. She told me wanted me to get the remaining things in my room and get out. When I attempted to re enter my room (after her watching me walk down the hallway) with my key, it was deactivated. I asked why I couldn't get back in my room and she stated ”I have DNR'ed you!” Which means do not return. I said that would be no problem. She was absolutely angry that I accused her establishment of being dirty and let me know that. I said that I still need to get in my room to get my things and she slammed a new key card on the counter and said ”You've got 15 minutes, then I want you out!” I asked where there approval from the Health Department was posted and was told that they did not know. At no point and time did she ever apologize, offer a refund or agree to let me show her the stains in the room that I was talking about. Eventually I convinced the handyman to go in there with me to look at the stains and took pictures. To his credit, when I showed him the stains, he was quiet about it, but apologetic and agreed that this was bad & they were definitely there. He did tell me that although he admitted seeing the stains that there was nothing he could do because he was not the manager. After coming back with evidence of the stains, she then said she would not refund the room because I waited too long to tell her. I told her that I came by the front desk twice and there was no one present. She told me I was lying about that too. Then I was told they would not refund the room because they just don't give out refunds. It was clear at this point that no matter what I could prove, she would find another reason to say no. I wanted to call the police, she threatened to do so herself and I told her that would be best and I would like them here. The Health department was going to be my next request once the police arrived. She said she was calling the police, so I waited. I waited. I waited so more and no police. I asked her if the PD gave her an ETA on their arrival and she said she never called them & did not want the police here. I asked her why and was given no answer, but instead given a form to fill out requesting a refund from her manager. I complied and left.