Beste Wellnesshotels in North Jakarta City

While our overall stay at Oakwood Jakarta was enjoyable, the lack of a warm welcome was disappointing. The receptionist working between 8-9 PM on October 17th, 2024, wasn’t friendly or smiling, which left us with a poor first impression. She also didn’t provide any information about the hotel’s facilities – we weren’t told how to access the pool, the restaurants, or any other amenities. It felt like we were left to figure things out on our own. This was especially surprising after spending 10 days in Bali, where everyone went out of their way to smile, offer help with our bags, and make sure we were comfortable. At Oakwood, no one even asked if we needed assistance with our luggage. Despite the disappointing service, the hotel itself was great. The room was spacious, clean, and very comfortable. The location is also a huge plus – just a 10-minute walk to PIK Avenue and around 23 minutes from the airport, making it super convenient. If the service at the front desk were improved, this hotel could easily be a top-tier choice. For now, I’d still recommend it for its comfort, location, and overall facilities – just be prepared for a less-than-warm welcome.

My boss has stayed at Swissôtel Jakarta PIK Avenue multiple times now, making it his preferred choice whenever he’s in Jakarta. The consistent quality of service and attention to detail have left a positive impression. The facilities are well-maintained, offering everything from comfortable rooms to great amenities that cater to business needs. Its convenient location also adds to the appeal, as it’s close to key areas in Jakarta, making it easier for him to navigate his busy schedule. Overall, Swissôtel Jakarta PIK Avenue has proven to be reliable and ideal for business travel.

A great hotel with clean amenities and a good breakfast selection, however, the reception wasn't too accommodating to our requests. Firstly, upon checking in, we were given 2 rooms side by side but were given a third room at the other end of the building. Even the porter who was transporting the luggage ended up panting upon reaching the room. When we requested a room closer to the lift/elevator, we were surprised that there was an available room right across from our first room. The second issue was concerning our request for a late checkout, i.e., from 12 to 1 pm. When we approached the reception with our request, we were told to request it on our last day and not a day earlier. When we did that, we were told that we should have made our request earlier! Also, we were informed by the manager at the reception that our request could not be accepted as the hotel was running at full capacity. When we explained our reasons as to why we needed the extention (7.55 pm flight and to say our prayer at between 12 - 1 pm, we were given an extention for just 1 room instead of 2 rooms (the 3rd room had already checked out at 10 am). We were asked to share a bedroom with another couple for the 1 hour duration, something my husband was reluctant to do due to privacy issues. We ended up checking out slightly after 12 pm. Needless to say, we were unhappy with these 2 issues which could have been easily resolved if the reception had been more accommodating and receptive to our requests instead of saying a definitive ”No”. This would be our first and only stay at Novotel Mangga Dua Hotel.

Location is great in the heart of Kelapa Gading. Very near to the MKG and also LRT. Many food choices around. This is a business hotel, so facilities are limited but enough for our stay. Service is great, we checked in with a big group and check in process are swift and seamless; and our request to be put into the same floor was arranged before check-in. Room cards are ready waiting for us.

Apart from the facilities, the hotel is fine for a 3 stars. The facilities are dated, they are spacious and has a good balcony view of the lake. But every time one walks into the room to you have the strong old carpet smell from cigarettes smoke. The gym equipments are really dated and some of the dumbbells have rusts on them. Equipments looks like a last century gym.

Der Transport ist bequem, die umliegenden unterstützenden Einrichtungen sind vollständig, die Umgebung ist gut, der Service ist sehr gut und es gibt viele köstliche Speisen in der Umgebung!

Stayed here while being ill to isolate from family members. the star of this hotel is definitely the staff. from very friendly and supporting receptionists which help you day and night with all the things you might need or ask for to the amazing housekeeping. Budi randha (housekeeper) in particular made this stay so comfortable as he prepared the room quickly, super clean and organized while still leaving a smile on our face with artistic towel figures everyday. In a 1 week isolation with just my BF and I this was a very welcome surprise.

Everything was fine -you are near the sea but can not see it from guestrooms, very good seafood restaurant nearby , breakfast was fine -best thing the room was clean and comfortable

Vielleicht kann die Bad-Ventilation verbessern. Gewöhnlich gut, diese Runde ein wenig nicht sicher, ein wenig Geruch ist im Zimmer. Das Essen ist gut, das Zimmer ist sauber und komfortabel, sie haben Boost!

Small hotel with 2 floors only but the corridor was long and seemed like lots of room. Very conveniently located next to a big mall. And the room was comfortable with basic amenities. Value for money!