Premier Inn Barnstaple

The reception staff were very welcoming and on the ball. We had a very enjoyable meal in the restaurant and were particularly impressed with the service from Jade who was excellent. She gave us ample time to make our choices and get us well served throughout the meal in an undersated manner. She should go far in life!

I arrived late on a Wednesday Lovely clean room, the lady’s on reception were welcoming and helpful,(providing had written directions for me for the following day)(sorry I wish I had noted the name) Second night went for dinner Daisy was one of the best and most attentive waitresses I have encounter, able to remember orders without a pad, checking when glasses were empty, attention to detail when re-laying tables, adapting her approach to different clientele. I would love to have somebody like this in my own business, for a 17 year old to stand out in the way this young woman did, the company should seriously consider investing in a long term career path, and avoid losing her.

Stayed there for 2 nights. Friendly staff but the room was damp and there was rusty fixings in the bathroom. The ventilation if the bathroom was very poor and as there was no heated towel rail to dry your towels we had to request fresh towels on the 2nd day. The hotel needs a refurb ASAP.

A strong smell of damp in my room. It was clear that there is mould in places which look painted over or just developing. Another issue was a woodlouse which decided to join me for the night (not in bed but on the wall, thankfully) Food was also pretty poor from the attached restaurant. Other than that, the staff were friendly and the bed super comfy as always.

As always the staff are very friendly, the food next door is good and staff are attentive to dietary needs. Unfortunately the hotel let us as blue badge holders down by not advertising the fact that they were giving away the blue badge spaces to any one because they let workmen park a cherry picker across 8 spaces. There's only 4 blue spaces as it is, not really any point having accessible rooms if you're giving away the accessible parking. Will definitely make us think twice about booking again.

Used PI for years. Today the room smells fusty and the restaurant next door is the worse food I've had for years. Burger so dripping in fat that my beard wash struggled! Chicken wings microwaved and loads of bbq sauce smothered. Good service but my God PI cutting some massive corners. Gonna be pubs with rooms from now on. Of my last 5 visits 3 have been terrible.