Hotels in der Nähe von USO Lounge, Norfolk

The staff at this property are all great!! Especially Terri she’s absolutely amazing and nice to my husband and I. She’s always so welcoming. We stay here every other week for business trips and she’s always so kind. Rooms are clean dishes are left inside dish washer. Only thing is that the hallway smells of smoke in different parts of the building but other then that everything great!

I recently stayed at The Bay Inn and was thoroughly impressed. The room was quaint, exuding a cozy charm that made me feel right at home. The cute courtyard added a delightful touch to the experience—perfect for enjoying a morning coffee or winding down in the evening.The location was unbeatable, putting me within easy reach of everything I wanted to explore. Best of all, it offered terrific value, making it a top choice for anyone looking for quality without breaking the bank. Highly recommend!

Hier ist der Skoop Auf der positiven Seite sind die Zimmer groß, die Lage ist sehr gut, vor allem für die Old Dominion University, und das Frühstück ist in Ordnung mit ein paar guten heißen Auswahl. Die Dusche war auch anständig. Auf der negativen Seite sind die Zimmer und Möbel gelaufen, das Luftkon und Heizungssystem ist alt, laut und so gelegen, dass die meisten der Luft zwischen dem Vorhang und dem Fenster bläst (nach dem Laufen der ganzen Nacht in einer Einstellung von 70, unser Zimmer nur auf 78 fallen). Die Zimmer sind nur bedienbar, wenn Sie eine spezielle Anfrage stellen (obwohl Sie nichts davon sagen, bis Sie fragen, warum das Zimmer nicht besucht wurde). Nach zwei Nächten kam jemand endlich ins Bett und machte unser Bett, gab saubere Handtücher und tat nichts anderes. Auf unserem Halle gab es eine Reihe von Zimmern mit Müll außerhalb der Tür, wo es für mehr als 18 Stunden warten auf das ”Reinigung” Personal. Nicht sehr attraktiv, da Sie zu Ihrem Zimmer gehen. Auch bei der Eincheckung oder im Zimmer gab es keine geschrieben Informationen über das Hotel. Es ist auch hilfreich, das Internet-Passwort, wie man ein unfamiliäres TV aufgestellt, und die Stunden für Frühstück, das Grill-Restaurant, den Pool usw. kennen.

Es gibt viele gute Dinge über dieses Hotel - und wir werden wieder bleiben. Aber eines der Gründe, warum wir im Residence Inn verbleiben, ist, dass das Frühstück inbegriffen ist. Aufgrund des Designs der Frühstückseinrichtungen war es während des Frühstücksgeschwindigkeits überwältigt. Das wurde durch das Buffet immer schlimmer gemacht, weil es immer aus Nahrung war - Eier, Bacon, Joghurt, Bagel, Brot, Getreide, etc. waren alle während der zwei Morgen, die wir dort waren. Ich glaube nicht, dass das Hotel etwas über den physischen Raum tun kann, aber es muss mehr Personal sein, das das Frühstück wieder aufbewahrt.

We were under the weather, and although when you’re not feeling your best you want to be snuggled in your own bed, we were very comfortable with our stay. As with any city center stay, the additional parking fee was expected but not quite appreciated. But with the friendly staff, nice clean room and common areas-all in all, recommended!

Das Hotelpersonal und andere Hotelgäste waren sehr nett und gastfreundlich. Wir waren dort für eine Frauenretreat (Zion Kirche). Ich musste nach der ersten Nacht die Zimmer wechseln, weil mein Zimmer direkt über dem Außenhof war und es nicht schließen bis 2.00 Uhr, so dass ich nicht viel schlafen konnte in der ersten Nacht. Sie änderten mein Zimmer ohne Probleme später, so dass ich nicht wieder durch diese Erfahrung gekommen war. Terrance ist ein Geschirr, er war der Personalkapitan in unserem Konferenzraum und er stellte sicher, dass wir alle umgesehen und alle Diätoptionen zufrieden waren. Sein Kundenservice ist Top-Notch. Es waren zwei andere Damen, die oben und darüber gingen, um sich um uns zu kümmern und ich konnte ihre Namen nicht bekommen. Einer hatte ein Tattoo in der Nähe ihres Ohrs und Halsbereichs, sie war so süß und nett. Ich würde in Zukunft sicher noch einmal hier bleiben, da es in der Nähe von Geschäften, Malls, Restaurants, der Wasserstraße usw. ist.

We checked in on May 13, 2023. Not happy at all from the start.................... First off lets start with the front desk.... 1. The front desk associate was highly rude to my family and I, upon getting to the front desk he gave us a head nod for us to proceed to the desk ( not professional at all) We did not get a hey how are you, welcome to the Sheraton none of that!!! The response that we got from the associate was” this is how I talk to everyone” If this is the case then the front desk is not where he should be working at all. However, there was a young man Tyquorie I think that is his name that works at the front desk he was very sweet when I went back to the front desk to ask for assistance. 2. We get upstairs to our room and I instantly pull back the sheets and there is hair in the beds and the mattress pads are dirty. To put the icing on the cake the corner of the mattress was disgusting... I did not want my children nor myself and girlfriend laying in that, but all the surrounding hotels were sold out and we were there celebrating my moms birthday. When I approached the housekeepers he got upset with me because I asked for clean bed linens and her response to me was ”I just cleaned the room and she was not gonna change the sheets” this made me even more upset than I already was. The housekeeping supervisor (Kenneth) he was awesome, I showed him what I was talking about and he attempted to get me straight. 3. The room had a 32 inch television that sat in the corner of the dresser 4. When we got into the room we only had 1 wash clothe ( it was 4 of us in that room) I went down too the front desk and asked for 3 towels and 4 wash clothes (at 6 pm) and we never received them. I then called at 7:30 and asked again and did not receive them, the third time I called I was told that they could not give me what i was asking for. Then at 9:30 someone knocked on our door with linens. I work at a hotel and no one should be treated like this at all!! It was really sad honestly. I most likely will be contacting corporate office about this because I know all hotels have a standard and I am pretty sure that this is not acceptable at all. I expected so much more from the Sheraton on the water in Norfolk VA!!!! The sad thing about it is that I was hoping to have a great experience. We did not at all!! Not even worth $243.00 per night

Would not recommend this hotel for families (anyone, really). Our experience here was a NIGHTMARE. Management is poorly trained and rude to customers as well as their own staff. I felt unsafe in the environment the managers created through their aggressive and threatening body language and verbal confrontations with hotel guests. It was an incredibly unpleasant and stressful weekend . Customers are not permitted in the lobby after 11pm; the manager sends them to their rooms. Yes, even adult guests. Expect to be clearly informed that the alternative will be eviction. How’s that for hospitality? On the second night of our stay there was a fire alarm. Again management demonstrated their poor training and interpersonal skills. It was clear they had no plan to support the safety of guests during the emergency. Manager Rob and Manager Joel were anything but calm and orderly, and instead screamed at guests streaming out of the lobby exit that they needed to get out of the way. No, I didn’t write this incorrectly. They were screaming for guests to get out of the way. Apparently no concern for whether guests were inside the building or not, or for keeping people safe. They even yelled at kids who had evacuated from the pool and were soaking wet, ordering them out into the 30 degree night with no towels. (A kind staff member later brought towels. Thank you, Stephanie). After the building was cleared by the fire department (false alarm) Manager Rob and Manager Joel then yelled at all guests who had returned to the lobby that the pool, bar and entire lobby was CLOSED for the night. All (PAYING!) guests were sent to our rooms at 9:45!!! Really there are so many other hotel options in the area that there is no reason to choose this one.

The General Manager (Savannah) and the Front Office Supervisor (Sharon) are two of the most caring people I have ever encountered at a Marriott property. I have been a loyal Marriott customer for 15 years. I have stayed at a number of properties, but this property will forever stand out to me. Some properties have lost their ”human” side of things and treat customers as $$$, however, this property treats people with compassion and care. My father became ill while staying at this property and needed an ambulance. Within minutes they contacted an ambulance and got him to the hospital right away. They even went as far as trying to reach out to family members to inform them of what was happening. Although they were sold out that night, they were able to secure another room for him at a sister property so that he would not be without a room, once he was released. They were able to gather all his items from the room and place them in a safe area and were very friendly to the family members that came to help. The property itself is very quiet and clean. They even provide fresh baked cookies at the desk for guest! Such a great touch!! Definitely would return for not only the hotel accommodations but for also the welcoming staff! Consider this a piece of relaxation during your travels!

Ich habe Haushalte für 12 Jahre Haare in einem Raum ist unheilbar und das Zimmer ist nicht richtig über.Ich komme zu diesem Ort viel ,Ich schreiben normalerweise nicht Kommentare, aber es ist auf dem Weg, dass ich reinigen muss, bevor ich komfortable