Noosa Pacific Resort

Stayed in the riverfront apartment overlooking the pool on level two. Breathtaking views. Place was great for two couples as we each had our own bathroom and we were separated by the living area. Had a lovely BBQ night on the river. Well Appointed, however there were no dish washing pellets and limited dish washing liquid. Went down to reception just to get another sachet of liquid and the receptionist said I would have to pay. Didn’t get any on principle because the accommodation was pretty expensive. Also I have never come across a 9.30 Checkout.

We had a gardenside unit which we found cosy. Usually stay in Hastings Street or Gympie Terrace so this was a nice change of scenery, resort is peaceful and close enough to both to get to cafes etc. Staff were friendly, true locals so great recommendations. Swimming and laying around the pool with a book was my favorite part. We used the BBQ a little, too hot for a sauna but good to know it's there next to the pool too. Overall was a pleasant experience for a first time and hope to come back!!

Stayed in a garden view room on level 2 of the walk up block. Stairs were difficult with luggage however reception did warn us about that. We were not able to check in until around 3:30pm due to an error which the resort apologised for. We were fine with that however their checkout time is 9:30am. I have never experienced an early checkout time like that. I was disappointed we were not offered a late checkout considering there was a 90 minute delay for us to check in. The apartment was well appointed however there was some basic things ignored that stand out to customers. No toilet roll holder, rust in the bathroom and on the shower shelf, dining table is badly marked, switch for cooktop was dodgy, kettle was black inside and in need of a clean. The bathroom is very small especially if 4 people stay in this 2 bedroom.

Unit 5, great location, well appointed apartment. Minuses, sticky floors, dirty dishes, lipstick on glasses, carpets not vacuum, draws in walkin robe broken, no bolts in door (saftey), soap scum in shower. As far as hire equipment goes, canoes, paddle boards and gym equipment are broken and looked like they have been for awhile. Tried to Inform management, but all the woman could say is this is a self serviced apartment. Also smelly towel in front of window in stairwell and railing broken in stairwell. Family members also had issues, even the penthouses span and sauna not operating. Unfortunately I won't be able to recommend this resort

I came to the conclusion that the resort is understaffed. The reason I say this is because it was hard to find staff anywhere. The apartment we stayed in was pleasant enough, however it was disappointing to find belongings from the previous guests in the drawers in our wardrobe and in the washing machine. We were supplied with a single toilet roll for our 5 day stay and not enough towels. The staff member I spoke to was so rude. I think she may have been management of some degree. She was very abrupt and rude and highly unprofessional in her manner (blonde younger lady with glasses). She needs to go back to customer service school.

Firstly, WOW. Noosa Pacific Resort has outdone themselves. We just (unfortunately) left the resort this morning, with a very heavy heart. After a lot of research for the perfect stay in Noosa, I couldn’t seem to get past the surreal photos and excellent reviews, and decided to take the chance. From the initial booking, to queries that I sent before the stay, to the remarkable effort to have our apartment ready ahead of check in - we were already feeling very spoilt having wonderful service before even stepping foot into the apartment. No amount of personal description could do the apartment and the views justice, you need to experience with yourself. We got goosebumps opening the front door. The huge glass doors that open up to the best outlook. The apartment was clean, modern, and so well equipped. The kitchen had everything you could need, and the furniture was so comfortable. The pool area was exceptional. That view, the comfy poolside furniture, and the maintenance of the gardens were stunning. The little beach at low tide was a bonus for the kids, and the sun lounger along the timber boardwalk was our favourite sundowner spot each evening. Location is spot on, a very short walk to Gympie Tce, for picnics with views, boat hire, cafes, restaurants, playgrounds, and a lovely walk to Hastings Street for the beach. We’re already checking the calendar to see when we can get back. Thanks NP, this is everything we needed after a really rough couple of years! Was worth the wait for a holiday.