Chhavi Hotels

"1-Star Review – Extremely Poor Experience, Poor Hygiene and Unprofessional Management I stayed at this hotel yesterday for only around 7 hours, and unfortunately, even for such a short stay, the experience was extremely disappointing. Given the rates charged by the hotel, the level of service, hygiene and management was nowhere close to what a guest should reasonably expect. The biggest concern was the hygiene and cleanliness of the room. I found a large number of worm/insect-like larvae in the room, as clearly visible in the attached photographs. This is completely unacceptable for any hotel and raises serious concerns about basic housekeeping and hygiene standards. There were several other issues: No proper way to contact reception: An intercom was provided in the room, but there was no number/instruction indicating which button or number should be used to contact reception. A basic facility such as contacting the front desk should be clearly explained. Wi-Fi was not working: When this was raised with the management, instead of addressing the issue professionally, I was told that Wi-Fi does not fall under the hotel's mandatory services. This was a rather surprising response for a hotel charging the rates it does. Questionable approach to housekeeping: I was also told that cleaning is not a mandatory service. This is particularly difficult to understand when the hotel is charging guests for accommodation and presenting various facilities as part of its services. Poorly handled customer communication: Rather than acknowledging the problems and trying to resolve them, the management's responses were defensive and, at times, illogical. One staff member even used his background as a mechanical engineer to claim knowledge of how telecom/Wi-Fi systems work, despite the discussion being about why the hotel's Wi-Fi service was not functioning. The argument was irrelevant to the actual customer complaint and did nothing to resolve the problem. Unprofessional staff and management: The overall interaction suggested a lack of basic hospitality and customer-service orientation. Instead of listening to the guest and resolving genuine concerns, the emphasis seemed to be on explaining why the hotel was not responsible for the problems. What is particularly disappointing is the mismatch between the price being charged and the standard of service being delivered. Guests should not have to argue with management about whether basic cleanliness, functioning facilities and reasonable assistance constitute "services." I have stayed in many hotels, and I understand that occasional technical problems can happen. The real issue here is how the hotel responds to those problems. In this case, the hygiene issue was serious, the Wi-Fi was unavailable, there was inadequate information for contacting reception, and the management's response was largely dismissive rather than solution-oriented. Poor hygiene. Poor service. Poor customer handling. Poor management. High rates. I w"

Ayaan Residency

"Guten Morgen, dass Hotelion war so wunderbar und der Preis war ziemlich komfortabel für die Nacht heute Abend vierter und fünfter Oktober und vergleichsweise andere Hotels ich denke, das ist sehr gut dank Hotel ayan"

Ginger Noida Sector 133

"Everything is good. Especially reception has good service! I had a happy time in this hotel."

Aarchh Regency

"Schlimmste Erfahrung Mitarbeiter und Senior Management sind nicht gut sie nahmen mein Gehalt und wenn ich frage über mein Gehalt sie mir sagten, dass sie verloren anStattdessen, sie begannen, mich um Geld GM nicht nehmen meine Anrufe und dann ich männliche Anrufe an eine andere Zahl sie Jemand, der sich für die GM-Vertretung behauptete, sagte: "Nein, du solltest uns bezahlen. Du bist seit Tagen ins Büro gekommen und dann ohne Arbeit weggelaufen.""

Golden Tree

"Die volle Reinigung ist gut. Lage und Zimmer waren gut. Das Personal war auch gut."

Aesthetic Inn- Supernova | 38th Floor | River View

Hotel Red York

"Erstaunliche Erfahrung polite staff gute Lage erstaunliche Aufenthalt ............................. schönes Essen ......"

Hotel Ascent Biz

"Gutes Preis-Leistungs-Verhältnis, der Hauptkunden sind in der Nähe. Das nächste Mal wird auch weiterhin reservieren, das Frühstück ist auch sehr reichhaltig und eine gute Wahl. Der Service ist höflich und erläutert enthusiastisch, wie man ein Auto mietet."

Ginger Noida City Center

"Groß"