New Century Grand Hotel Ningbo

The hotel location is perfect, close to everything, the staff is welcoming, specially Zhou. Perfect hotel, the room was clean and spacious. We had a mold smell in the first room and they changed it immediately. The view is perfect, beautiful area around the hotel. I recommend it

The front desk staff is very unprfoessional. They dont have any english speaker and that create a lot of troubles for us. We showed them our booking and ye they spend 40 minutes to varify that. Irony is they give us the key of the room which was already occupied. That weas the worst embarrassment we have when we enter a room where a couple was sleeping. Later on, they change the room which was so bad as follow. - Not insulated at all. The noise can go out easily and you cannot enjoy freely. - The AC was **** and not cooling at all as it was centralized. - The internet was the slowest and you have to connect every 15 minutes. _ We requested for smoke free room area, yet they give us the room which was too smelly, and you can see cigarettes remains here and there. - At the front entrance gate, a lot of useless people stand every time, and they are gossiping around and checking/staring everyone entering the hotel. Overall, I would never recommend such a garbage for this amount of money they are getting.