DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls Bewertungen

Meine Sprachkenntnisse sind leider nicht sehr gut, beim Check-in wurde ich leider von dem Empfangsmitarbeiter sehr überheblich behandelt. Die Mitarbeiterinnen die ich später an der Rezeption waren freundlicher. Das Hotel befindet sich in B-Lage, doch fußläufig ist es alles erreichbar. Frühstücks-Angebot nur a la carte. Zimmer: laute Lüftung, Duscharmatur funktionierte nicht richtig - auf den Hinweis wurde wie folgt reagiert: ja, die geht schwer (anscheinend will man daran nichts ändern). Tür zum Balkon war nicht richtig abzuschließen. Zimmertür klapperte. Zimmer war aber sauber. Der Pool war in den Ecken schmutzig gewesen. Die Leiter fängt an zu rosten. Badehandtücher waren fleckig. Keine Liegen am Pool. Auf die Nachfrage nach einem Bademantel wurde ich überheblich belächelt. Es werden keine zur Verfügung gestellt. Double Tree und 4 Sterne- diesmal (bin häufiger in der Hotelkette abgestiegen) eine Enttäuschung. Ich würde das Hotel nicht wieder buchen.

We had a nicest day at this hotel. The recreation part was very good. We like the swimming pool and sauna. ♥️

Good service, provided highest floor of my class

Good resort hotel near the falls . This is especially helpful if you are to visit Skylon Tower . This is within walking distance. Good impressive lobby.

Clean room with comfortable beds with some slight wear and tear. But 8th floor could not see the falls. We could see a glimpse of the river past the parking lots/skylon. In the middle between Clifton hill and table rock. Should be walkable but was too cold to walk the night we were there.

Good location and good customer service. Nice fitness center. Confortable and clean room

We are happy to stay in doubletree … the room is clean and good fit with family and kids… also our room can see the fireworks…. And I checked with front desk, all the rooms can view the fireworks. I definitely will come back to this hotel again.

Overall is average and under value. The view from room is not that spectacular as describe. However, room is clean n tidy. Service prompt response upon request.

Nice hotel but our room was supposed to be with the falls view, which being on the 16 the floor, wasn't.

So far fo good,i will come back to book this hotel again

The room is clean and spacious.The staff are very friendly and polite.We will come again in the future 👍🏻

We wish an electric kettle, free bottled water, microwave and slippers have been provided. But the service is really great though. We still enjoyed our stay!

Nice stay at the hotel. Good locations. Only drawback is that I had to pay for hotel parking. I have traveled the USA all this week & this was the only hotel where I had to pay parking for.

Excellent room with a view of the Falls & surrounding area. Convenient to all attractions.