Gastnutzer
7. August 2023
This was for one night stay. The room was not ready at check-in time and my wife and I, had to wait a long time for the key to the room. When we finally got the key, we put our suitcase inside, locked the door and left. Because of this delay, we missed a show at Niagara Parks. Arriving back at the Highlander Inn, late night, we looked closely in the room and noticed the empty mini fridge was dirty inside, there were two bottles of water beside the coffee machine, no coffee,tea,sugar,etc. There was no soap in the bathroom, or any hand sanitizers. The bed sheets had stains under the covers. The main office was closed. We slept in the car and only used the bathroom when needed. We left the next morning and dropped the key off in the wooden lockbox outside the main office.
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