Premier Inn Glasgow Newton Mearns (M77 J4)

房間前台客戶服務沒有什麼禮貌，入住沒有告知洗頭護髮拖鞋牙膏牙刷需要自行準備，預約了第一晚因為需要連續再訂第二次訂單，無法安排同一房型需要轉房，轉房安排到最後尾房，要求盡量安排其他房間，明明看見有其他房，也不安排。 房間還算很乾淨新淨，清理房間有需要通知前台，不是掛牌在出面。

I satyed at this hotel for 2 x nights this week. A special thankyou to all the staff at Premier Inn Newton Mearns (especially Paula) for a great service. I was delighted to learn that I was the very first customer in the newly refurbished Restaurant. This new area was superbly finished (great decor), and the food and service was excellent. I could not recommend this hotel enough. I will be booking next time I am on Business in the Glasgow area. Bryan Knott

Even though there's extensive work going on at the moment, this Premier Inn is extremely well run, spotlessly clean and has excellent, friendly, helpful and welcoming staff. The Premier Plus room was lovely-very clean and comfy with a huge shower and all the nice Plus bits and bobs. I certainly recommend it there. The restaurant is currently closed but they offer complimentary pastries, fruit, tea and nice coffee to take back to your room from reception.

This hotel has the absolute worst WiFi of any hotel I have ever stayed in. I am a business traveller and staying 4 nights. In the evenings I need WiFi to work and catch up. But I am unable to do anything. It is a complete waste of my time. I even upgraded to the ultimate WiFi which is marginally better. Premier Inn - sort it out. I have paid £120 per night for this. On that note, premier inn pricing is getting ridiculous. Stayed in Glasgow city centre south last week, understaffed in the restaurant, had to pay for parking. They used to be my go to but not anymore. If you are a business traveller and not bothered about WiFi then it is a nice and upgraded premier inn. Restaurant currently shut and parking very limited. Miller & Carter nearby and Waitrose over the road. Right on the M77 so a short journey to Glasgow. Breakfast is a pastry and banana which they don’t charge for.

Pros - Premier Plus rooms great with rain showers, chocolates and Nespresso machines. - Welcome was good - location is perfect Cons - Hotel is a building site - the restaurant was totally gutted so no breakfast or evening meal service - we found alternatives but a Premier inn should always have breakfast service. They did have coffee and a few pastries but this was inadequate. - Fire alarms went off at 5am on the first night and we had to get out into the rain. Staff needed the fire brigade to reset the alarms and it seemed to be related to the building work. - Parking very tight due to the building work - spaces have been repainted to make them narrower. Contractors parking in the customer car park didn’t help. - Another car park that now has Anpr and parking pirates involved which was new since our last visit. A retrograde move by Premier Inn.