Hotels in der Nähe von Touro Park, Newport

Ich möchte mit positiven beginnen - großartig Frühstück mit vielen leckeren Optionen, komfortablen Betten, fröhlichen und freundlichen Küchenpersonal. Unser Check-in war weniger als freundlich oder professionell. Unser erstes Zimmer hatte schwarzes Moll, das sichtbar in und um die Decke des Luftventils war. Als wir auf die Vorderseite der Person hingewiesen wurden, wurden wir nicht nur angefordert, sondern uns angeraten, nichts zu tun - sie waren trotz eines gut geleuchteten ”Freiheit” Zeichen voll. Das Vorderseitepersonal endlich entspannt und magisch ein anderes Zimmer wurde verfügbar. Es war im Grunde die Größe eines Walk-Schranks. Die junge Dame am Frontdesk war eindeutig unerfahren. Nicht einmal gab es eine Entschuldigung für die Unannehmlichkeiten, ”wie machen wir das richtig” nur ein weiteres Beispiel, wie der Kundenservice lange vergangen ist. Wir wurden gesagt, dass Parkplätze zum Zeitpunkt der Buchung enthalten waren, aber wir mussten für Parkplätze zu einem Preis von $20 pro Tag zahlen. Unser letzter Tag, trotz einer geschlossenen Tür und DND-Zeichen auf der Türknopf-Haushalter lassen sich während wir schlafen. Wir Wahnsinnig. Wenn Sie nur ein anständiges Zimmer und eine große Lage wollen - Spazierweiterung zu überall - ist dies der Ort für Sie. Wir werden nicht zurück sein und würden nicht empfehlen. Das Front Desk Personal braucht Schulungen in Gastfreundschaft und Kundenservice. Kämpfer, argumentierender und, wirklich unfreundlich und unweltfreundlich.

We had a lovely stay at the Cliffside Inn in Newport and would eagerly return. The hotel is full of charm and architectural interest, was decorated beautifully, our room was spacious and comfortable, and the breakfast and service was excellent. Our only criticism was that the bed in our room was extremely tilted due to the slope of the floor. I would suggest putting a platform under the head/legs of the 4 poster bed to make the bed level. It was extremely uncomfortable to sleep on such a decline.

This is a quaint and charming building. The 2 king room was large and perfect for our group of 3 ladies. It was nice to have the extra space of the sitting area. Furnishings are fine but not fancy, beds comfy. The bathroom could use a renovation, saw a hole in the wall above the shower. The exhaust fan in the bath, which is connected to the lightswitch, sounded like a jet engine! Probably should be replaced, and a separate switch provided so you can use the bathroom at night without waking everyone. Lots of space at the sink and plenty of mirrors for getting ready. We enjoyed the breakfast - nothing fancy but lots of options and loved the wooden trays to carry up to your room, nice touch! We all loved the Jamaica Me Crazy coffee, and wouldn’t have even tried it but our host, Keith, introduced us to it upon arrival. He was a wealth of information and very hospitable! Awesome welcome from him, great restaurant recommendations, too. Big standouts here were the huge room and free parking. Quick drive to most sights.

Overall: A safe, clean, quiet option when looking for a place to stay in the Newport area - significantly less expensive than staying downtown, even when factoring in Uber / Lyft rides (over the 2 days/2 nights we were there, we spent about $100 between 8 rides to / from the hotel to either the beach or downtown Newport). PROS: 1. Rooms are clean and fairly spacious, hotel feels safe, free breakfast and downtown Newport is just a short ride away! A good spot for a weekend getaway to Newport. 2. Front desk staff was great, they let us check in early (even after a sold out night) and both times we asked for extra towels, they were brought up almost immediately. 3. I also appreciated how a Starbucks, Shaw’s and Walgreens are all within a 10 minute walk of the hotel (even though the walk to get there isn’t the most pedestrian friendly). 4. I didn’t have the chance to use the indoor pool, but I appreciated the option, as I don’t believe all Hampton Inn’s have pools. Recommendations for Improvement: 1. Shuttle - either making the shuttle free or at a much reduced cost. I read in reviews that the shuttle was $3 one way and was disappointed to find that the price has increased to $7 one way per person. For the average couple, let alone the average family, it’s cheaper - or at the very least the same cost (depending on the time of day) - to just Uber / Lyft downtown. 2. Not sure why the website lists an onsite restaurant? There isn’t one, other than the lobby hosting the complimentary breakfast, which is only open at breakfast. I’d recommend adjusting this on the website as it’s a bit misleading. As a Hilton credit card holder, I was hoping to use my quarterly Hilton credit for a drink and/or meal here, and was disappointed to learn this wasn’t a possibility. 3. Fix the Keycard issue - our keycards weren’t working our second night and we had to go down to fix them. Then, that following morning before checkout we had the same problem with the new key cards as well, not sure the issue there.

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