Hotel the Villa

Insgesamt war das Hotel sehr sauber und schön! Die Stadt an sich ist nicht besonders unsicher, aber für Japaner ist die Gegend um den Bahnhof schmutzig und unheimlich. Ich denke, es ist besonders gefährlich für alleinreisende Frauen! Was den Service angeht: Als ich mittags mein Gepäck abgeben wollte, verlangten sie 10 Dollar. Ich hatte gerade kein Bargeld dabei und sagte, ich würde es beim Einchecken am Abend bezahlen. Dann kam aber ein anderer Mitarbeiter und verlangte 20 Dollar von mir, was mir etwas unangenehm war. Die Zugfahrt vom Flughafen LaGuardia dauert nur etwa 30 Minuten und die Lage ist sehr nah an Manhattan – also super!

Pleasant for short-term stay. Front desk was nice. Room bigger and nicer than expected.

The hotel location is not great, but also not far to navigate to the nearest subway. However, i would comment on the service, they charged $20 for the luggage storage which I found it's not really friendly to the customer, given the fact that I have stayed with them for 4 nights and the hotel price is not cheap.

Good warm comfortable , clean and pleasant

My say was extremely pleasant especially dealing with owner Asaraf. He was extremely professional and compassion and takes the customer service to a whole nother level. He takes pride and ensuring his guests receive the best c/s accommodations. Rooms are extremely clean so much that you can even eat off the floor. Very quiet peaceful night. Made me feel as if I was walking home after a long journey. Only if we regret that I have is that I did not find him sooner. I will definitely returning Nicole Peterson

Parking is terrible, there is construction everywhere around the hotel. The staff was friendly. My room did not have towels big enough to take a shower, I had stay at this property 2 times prior, this time we had no soap, body wash, nothing. Will not come back even though the price is ok

The only reason I gave 4stars some two of the questions was; the area was near the projects where their was a lot of police one day, I felt safe they were there but alarmed at their presence and the amount, next was the room didn’t have a fridge or microwave in the room. Other than they my stay was awesome, the staff was a pleasure and the guy at the counter w/the glasses was very nice he found my ID that I didn’t realize I lost until it was time to check out! He did write down his name for me but I forgot it in my other coat. All and all I would book. Again even with the minor (conveniences) not available. But just about a block maybe two way there are a lot of places to choose to eat and it’s very close to public transit! I really like my room deposit being in cash because I don’t have to wait 2-3 days for it to come on my card I get it right as I’m checking out!

Lots of hotels in this vicinity but the surrounding area was deprived and sketchy at night. Felt uncomfortable walking after dark. Hotel itself was pleasant at first sight but the problems started soon after, it seems that the hotel also houses people that are government assistance. Every night of my 7 night stay was disturbed by long arguments, fighting and partying in various rooms on the same floor. Even on Sunday mornings, loud music and people shouting seemed to be the norm. I mentioned this to the reception staff on a couple of occasions but there hands we're tied due to being no security on site. The rooms was tidy and efficent but lacked any toiletries for the shower, which i thought most hotels provided, Also a lack of storage space let the room down. Overall an unpleasant 7 day stay for me.