Hampton Inn Seaport Financial District

There seems to be a new practice in tourist hotels to hold ridiculous amounts for incidentals. At this hotel it is 50$ which I understand goes towards their cash flow needs (since the money is taken out of my account) and was justified by incidentals such as bags of chips and phone charges (phone charges ? in 2024 ?). I am not happy about that, nor about the fact that the gym is super-small and with one treadmill only, that was out of service. Still the hotel gets 3 star because the location is excellent just across the road from the Faunces Tavern, the bed was comfortable and the shower in good order, and the breakfast was yummy and free.

The WiFi doesn't work in the room, only on the lobby. They made us call AT&T directly, spent 20 minutes on the phone and they we're unable to fix the WiFi issue. So we didn't have WiFi while we stayed there. The thermostat didn't work. We were freezing and had to turn it off and slept with coats and gloves. The pillows are flat and make your neck hurt. I had to use a folded bath towel as a pillow. This was the worst experience I've ever had at a hotel.

No microwave, no refrigerator, only one elevator, small rooms, poor communication and the building is dated. I found out about the gym only because I wentt to get ice in the basement. Its not worth the price they charge. I will not stay there again.

This hotel is in a very good location. Staff is friendly, sikliny, helpful and kind. Especially the front office. I can only reccomend. Breakfast offer is not that big, but you can still select eggs, some sausage, pastry, porridge, juices, fruits so for a couple days it is very sufficient :) Thank you very much :)

My husband and I stayed last week for my birthday and I was very impressed from start to finish. We arrived at approximately 2:20pm and had no problem checking in, in fact it was the easiest check in I've ever experienced. The gentleman was friendly and accommodating, sorry I did not get his name. the hotel is close (on top of) the Seaport. We were attending a concert at Pier 17 and we walked a few blocks to attend. Its really great when you can check in, freshen up, go to dinner, have a drink, and go to a show with never having to get a cab and only walk a short distance. Every time in the future we attend a show, we will be staying overnight (we live on Long Island). The room was very clean, and had everything we needed including space. The continental breakfast in the morning was the real pleasure of the trip. We had every intention on heading to the Seaport for pastries however I had coffee and my sons girlfriend had a waffle. The gentleman, Caesar who works this small dining room, went out of his way to accommodate every person in the room. We watched him anticipate each persons needs and get things for them before they even knew they needed it. He made the waffles, he served the waffles, and he cleaned up plates. Continental Breakfast does not include service, however this gentleman served everyone.....all with a huge smile on his face. We will 100% return to this location. 5 star!

The people that run this place are very good. The rooms are a bit small, but it’s a good value and much better than the Doubletree a block over, on Stone Street… and the Hampton gives you a free breakfast, while the Doubletree’s breakfast is way overpriced at $22 / person.