The Old No. 77 Hotel & Chandlery

Front of house and reception was fine but rooms are lacking. Original room had no bedside lights as they had been broken off of the bed and some cheap fabric put over the holes and the main light was not working. We were finally moved t another room that didn't have a safety deposit box and had a plastic waste pipe running across the wall. The concept is fine but the quality is poor and the receptionist admitted that she didn't know what was in each room. Breakfast service was slow and the lady seemed more interested in talking to her colleague than serving. Concept and initial reaction was good but rooms and execution poor.

Very pleasantly surprised with this hotel. Very cool vibes. Ron’s were clean and comfortable. Staff were friendly and helpful. Great location too - welding distance to the exhibition centre and bourbon street. Would definitely recommend.

front desk was wonderful & helped with all our last minute needs. In a beautiful location, and had excellent restaurant, cafe, and gallery attached.

Ужасно грубый персонал, оставили машину чтобы занести вещи, позвонила с ресепшена девушка и начала орать что снимает весь депозит за это, хотя машину можно 10 минут держать у входа, обслуживала с недовольным лицом

ロケーションは最良でした。フレンチクォーターやリバーウォークに近くストリートカーも大変利用しやすい所にありました。ただ、床の壁が薄くて上階の音がすごくうるさく眠れませんでした。また窓がない部屋だったので（窓がない部屋の方が多いような気がします）時間の感覚が全く掴めなかったのでしんどかったです。

What a lovely place! This hotel oozes charm inside and out. We were delighted by the ambience and style. The front desk staff was kind and helpful, calling us cabs over and over and providing prompt action when we reported a toilet issue. Our room was neat and tidy with a comfortable bed and pillows, and excellent bathroom linens. Before booking, we were concerned about other reviews which mentioned cleanliness issues. While we found out room neat, we did notice a fine grit on some furniture (eg the dresser below the TV), and on the floor especially near the baseboards. Maybe grit from the mortar on the brick walls?? A good vacuuming seems in order. At check in we were told there was housekeeping service every other day but to ask at any time if we needed anything. We were there from Sat-Wed and never had housekeeping come. That was fine with us as we didn’t really need anything, but it wasn’t what we were told. We are seniors and took cabs to most places, but for those who enjoying walking, the location is within walking distance of many shops and restaurants. The restaurant and morning coffee/breakfast bar are excellent. We would definitely stay again!

So noisy and the front desk staff is rude. There was (is) a smoking bench right outside our window on the bottom floor front corner room where people partied and fought all night every night and not only did the staff not do anything about it, they did not discount our stay or explain a second miscellaneous charge to my credit card that wasn’t included on my invoice! It was near impossible to speak to management and then it was only through email to which they offered one reply and then never responded again. Stay anywhere else but here.

I was only there overnight. I did not get to experience the restaurant or gym, but I did see them and they were lovely. The staff was very friendly.

Wouldn’t stay here again. The staff wasn’t really helpful or friendly. Room was fine.