The Bywater Hotel and Suites

The floors were very dirty when we arrived. My feet turned black after like 30 minutes of walking barefoot. There was dust on the fans & surfaces. Previous guests food was still in the freezer. There was basically an empty roll of toilet paper in one bathroom then only 1 other roll in the place (have to supply your own). Overall location & property was nice. Just could be better maintained for guests.

I wasnt expecting an early check in fee. We were 2 hours early and had to wait although the room was ready. Someone hacked our tv and kept turning it on in the middle of the night. Something happened with their system and I had to cancel my credit card. The location to French quarter is nice bad and the property is nice. The room was ok. Only had one window.

Only used the room for one night but plan to return! Full kitchen, washer/dryer, spacious living room, pool and hot tub. Walking distance to Bywater bakery, easy drive to downtown Amazing staff, greeted us by name and escorted us to our room Highly recommended!

This hotel was much better than we expected. The security was excellent - every door had a special access code so we felt very safe. Our suite had a fridge, stove, dish washer and washer dryer. The couch and bed were very comfortable. One thing I will note: the fan has one speed, slow and AC doesn’t go below 68°. As east coast residents we would have liked it to be cooler, but this by no means changed our opinion of this property. We found most restaurants in the area are either open early or not until 5, but the French Quarter is an easy uber ride or a nice walk. We really enjoyed exploring the Bywater neighborhood!

Early checkin was horrible , I paid for early checkin but couldn’t get into my room. There’s not any workers available, ran out of toilet paper in room walked all the way up front to grab. Customer service is nit there.

Overall, the stay was pretty solid. The room could’ve been cleaned a little better — there were a few small things that made it feel like housekeeping may have rushed through (hairs, dirty dishes, dusty floors) but it wasn’t anything that completely ruined the experience. On the plus side, the room itself was very well equipped with everything i needed including a washer and dryer - which made the stay comfortable. One of the best perks was the pool and hot tub area. It was a great place to relax, and the entire property being fenced in made it feel very safe and secure. It’s not the most convenient location if you’re trying to walk straight into downtown, but getting there wasn’t difficult at all with the nearby bus/trolley options. Overall, a decent place to stay with some nice amenities.

The room was very nice and so was the pool and the host. Very friendly place

Courteous and helpful staff, led by the manager Rebecca. Clean and neat room. Clean smelling. Facility continually maintained.

Rooms were clean, staff was super friendly and helpful and the jacuzzi was awesome!