Atrio by Devam

There was no HOT water!!!!! Despite complaining the day that i checked in about it. the next morning, the same issue no hot water. they asked that i keep running the water for 5 mins, i told that the water had been running for more that half an hour.......

An another regret to inform the hotel management that my recent stay at your hotel was not as pleasant as I had hoped it would be. While the staff was friendly and helpful, the facilities in the hotel room were severely lacking. Firstly, the room was not adequately cleaned when I arrived. There were visible stains on the carpet and furniture, and the bathroom was not cleaned properly. I was disappointed with the facilities in the hotel room and felt that they did not meet the standards that I expect from a hotel of this caliber. The washroom is relatively very small in size making it difficult to move around. Further, the bathroom door did not have a working knob leaving the room unlocked while someone was in. The towel holders were right beside the shower making it vulnerable and prone to getting wet. Additionally, the shampoo and other toiletries were used ones from the previous guest. The management did not even change those making it very inconvenient. I hope that you will take my feedback into consideration and take the necessary steps to improve the facilities in your hotel rooms in the future. Overall Score: Hotel Ambience: 3.5/5 Room Ambience: 2.5/5 Courtesy and Welcomeness: 2/5 Food: 3.5/5