Gastnutzer
5. Juli 2022
Absolutely horrific “hotel”! Oasis Park is a budget hotel, and we were aware of that, however it turned out to be a nightmare. To begin with the very beginning of our trip: we were picked up from the airport by a very grumpy elderly guy who didn’t say a word to us neither in English nor in Bulgarian. He dropped us off at a wrong hotel and drove away ( it was the middle of the night, about 11.30)We called the holiday rep and she sorted the problem. When we finally arrived at Oasis Park Hotel there was nobody there at the reception desk. We waited for a while and then I went to look for someone and I found a waitress/ manager ( she was completely drunk btw)tbh I have no idea what is her role ; I asked politely if we could check in and she yelled at me in Bulgarian🤯I was shocked cause I’ve never met such rude staff. Eventually we managed to check in. The staff at this “ hotel” is unwelcoming, impolite and simply rude. The receptionist has never bothered to say “hello” to us or even “goodbye” when we were leaving. In terms of the waiting staff- they don’t speak even the most basic English ( i e fork, knife,plates…) The plates and coffee cups were dirty very often- they don’t have a dishwasher there, the “ bartender” does the dishes 🤯If it comes to food : breakfast is the same everyday, scrambled eggs oily and always cold as well as sausages etc. Lunch and dinner usually tasty but always cold. Another shocker: seagulls are constantly eating the leftovers that are left on the tables ( stuff don’t bother to clean them up cause they have cigarette breaks every 5 minutes) The swimming pool is filthy, the surroundings off putting- “ pool bar” completely devastated and closed. Another problems that we’ve encountered there: no hot water after 6 pm, filthy balcony, stinking bathrooms( deff a problem with a plumbing system), except for the grumpy receptionist who spoke some basic English it was impossible to communicate there in the above mentioned, international language. The only positive aspect of this hotel is location- the beach is 5 minutes within the walking distance- however , the hotel’s gate is permanently closed- in order to get through it is to climb it what’s not very safe to say the least. The park surrounding the hotel has a huge potential but it’s rusty and ill-kempt. To sum up, I definitely don’t recommend this “ hotel”. We’ve never felt so unwelcome, disrespected and neglected.
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