Hotel AC Baqueira Ski Resort, Autograph Collection

I took my six-year-old here for a ski weekend, and we had a blast. The hotel is very kid-friendly as well as adult-friendly. It has several excellent restaurants ranging from kid-friendly casual to fine dining. We spent all of our meals in the kid-friendly areas except when I went to the spa to relax for 90 minutes, which was very nice as well. The hotel is managed very well. All the staff were very helpful and attentive and very good with kids. The location is about 100 meters from the Gondola, so no car is needed unless you want to drive to the main town, which is an easy 15-minute drive. This hotel exceeded my expectations. We had a blast and I will be taking the whole family next trip.

This trip was our first family ski trip and AC Baqueira was perfect. Our Spring Break this year coincided with my wife's birthday and my son's birthday. I called ahead to ask if they could do something special for my wife's birthday and son's birthday. We have Celiac disease and can't eat gluten. Gloria in guest relations talked to the chef and they made my wife a delicious gluten free chocolate tort. 2 days later in a different restaurant inside the hotel, my son was presented with a gluten free cheesecake. It was the most delicious cheesecake we have ever eaten. We ate at Raclette and 4 Valleys and the food was delicious in both restaurants. The food in the SnoBar is also good. It was hard to find the entrance to the hotel because it is up a hill behind a wall and there are no signs. However, as soon as I turned into the loading area, we were met by Tomas. He took our skis to our locker, our bags to our room, and parked our car. Gloria met us in the lobby and confirmed our dinner reservations for my wife's birthday. She gave me a WhatsApp phone number to contact her if I needed anything. When we got to our room my wife said, "They were treating us like we were movie stars. Why were they being so nice to us?" The hotel itself is fine in everyway. It was clean, the beds were comfortable, etc. The breakfast is next level terrific. They offer a ton of gluten free food options and their servers understand celiac disease. It is a very convenient, easy walk to the slopes. However, what makes this hotel stand out to me was the terrific service we received from everyone.

The hotel staff was very professional and kind. Breakfast was amazing and had plenty of diversity. The facilities were very good especially the spa. They took our skis and ski boots to the resort's locker. Overall everything was perfect. I would definitely recommend staying here if your looking to spend some time in baqueira.

Hotel claimt that the reservation was made twice; had to pay 3.000 for 3 nigths! They refused to annulate 1 reservation, although it was clear that the reservations where identic. Hotel manager Oscar hides behind "company policy" and shows no knowledge of any kind of service.

Un lujo a todos los niveles, particularmente en amabilidad y profesionalidad: genial trato, todo facilidades, siempre un sonrisa de todo el personal….pegado a las cabinas, mil cosas que hacer en el Hotel, ganas de agradar y de cuidar al huésped…bravo!! Repetiremos seguro

Es un hotel que cumple con cada detalle de una categoría de 5 estrellas. El trato del personal fue excepcional, la habitación impecable, la comida exquisita, el spa es muy acogedor y completo. La ubicación es ideal, a muy pocos metros del remonte y con servicio de guardaesquí. Tiene parking propio con acceso directo al hotel. El ambiente del hotel es muy agradable. Nos encanta!