Schwarzer Adler

This Hotel was recommended by a friend. We stayed 4 nights for skiën and relaxing. We use an appartement on the 4th floor of the Hotel, because of our three children. The rooms / apartment was nice, good beds, sanitair also good and clean. The wellness is open from 3 pm, so if you not going to enjoy the snow you have to wait till the afternoon to relax. The bar is only open form 3.30 - 5 h pm (during the small snack). It is even hard to get a waiter who will or can help you. The WIFI ((W-lan) in the hotel should be perfect, as the reception told us. But in the apartment we did not have usable wifi. The signal was far to low and if you are with 3 children it is really a problem. We asked four times at the reception if they could fix the wifi problem, but no one came of communicated with us. At the check-out of the hotel we asked again, they told us that there were to many people using the wifi .... Wow, never heard that reason .... It would have been better if we had been informed instead of not responding or downplaying it. We are disappointing about the service (after being disappointed about the wifi and bar). The restaurant employees are very kind.

With my husband and grandson (5 Years old) we spent 4 nights in this hotel. We were very satisfied. A nice spacious room with a separate area for the grandson and a balcony, absolutely clean everywhere, comfortable beds, plenty of storage space. I have to give special praise to the staff, from the reception, to the maids and the restaurant staff, all very nice and helpful. Daily room cleaning. An elevator is available for the upper floors. A pleasant wellness center with a swimming pool. The half board is delicious, the chefs strive for a higher level of culinary art, you will enjoy a variety of delicacies. The menu for children is poorer, but they will choose. Nauders is a very nice, quiet small town in the middle of a beautiful panorama of mountains and pastures. There are many interesting places for trips in the relatively close vicinity. The only thing that surprised us was the parking. Only at check-in did we learn that the parking lot is not at the hotel, but about a 5-minute walk away. This is certainly not a problem for ordinary tourists, but it would be good to briefly point out this fact in the description of the hotel. Otherwise, high praise for this hotel and we can recommend it to all mountain lovers.