SERHS Natal Grand Hotel & Resort

Always have good experience at Serhs. Never let me down.

ótima estadia muitas piscinas e funcionários educados gostamos bastante.

Um excelente local com melhores atendimentos.

Ambiente maravilhoso

在酒店前台兩個小時還是不能確定我的訂單，攜程每次都是甩鍋代理，但是既然提供這個服務，為什麼不去幫客人提前做確定，非要讓客人遭這個罪？非要讓人在酒店前台等着浪費那麼多時間遭這麼多心？如果以後依然沒有解決，不會再用攜程

Boa estadia

Beautiful pool and beach. The only problem we had was waiting very long to get into the restaurant sometimes an hour and a half.

The hotel is nice; however, a few things I noticed affected my rating. Despite how nice it looks, it needs renovations. There were many cracks and open areas that needed fixing and remodeling. Two, the sheets and curtains had stains on them, and the cleaning crew does not change the sheets; instead, they make the bed to make it look like they did. Three, despite paying for an all-inclusive package, I had to pay a fee at check-out for the food that I ordered. Lastly, the Wi-Fi signal wasn't been the best.