Aloft Nashville West End

非常不推薦，酒店服務態度很惡劣

Shower in room 817 dropped all night and now vent in bathroom for steam. No choice for parking other than $44 valet

Loved the experience with the staff! Loved how safe I felt. Will definitely use this hotel in the future

Overall we enjoyed the property. The location is very close to a lot of the Nashville attractions. The room size was wonderful. For two queens beds there was also a good sized sitting area with a pull out couch. We appreciated the fact that the hotel was pet friendly and that there is no fee. Unfortunately with the hotel being in the city there was barely any green space for the dogs to relieve themselves. Some things we didn’t like was that we left our room around 12:30. Apparently housekeeping must have passed our room by then so it was not cleaned. That wasn’t a big issue since we had only been there one night prior, but we had called down to the front desk when we returned that night to ask for some fresh towels and they did not bring it up which was annoying. Additionally we attempted to use the pullout couch and when we removed the cushions it was full of crumbs and a pair of EarPods that were left behind. The biggest negative for us was the cost of parking in the garage each night was over $30.

The entire stay was great until the end. Wife got very sick and we had to leave. Unfortunately we did not receive any refund due to the cancellation policy. We don't arbitrarily cancel for no reason and this should have been refunded.

Great stay! Only downside was some sort of issue with the hot water. Mostly worked but kept going in and out.

I didn't like the way check in at front desk treated us up on arrival. Very unprofessional in my opinion as someone who to create an healthy atmosphere for guests checking in. One bottle of water in room for 2 people and she wanted to sell me a bottle.

It is a nice motel in a good neighborhood with restaurants and bars nearby. Broadway is also within walking distance. The parking is super expensive and mine was supposed to be included with my reservation but still got charged on my credit card

Was an OK stay. Had to move rooms the first night because the AC wouldn’t stay on even after they “fixed it”. The heater kept turning on and the room was in the mid 80s! The second room was good AC wise, but it was right next to the garage door entrance and that was just annoying wondering if someone was trying to open our door or not throughout the nights. Then when we requested more towels bc the shower water went into the whole bathroom we never received them. And they didn’t clean our room on the second day either.