Gastnutzer
29. März 2025
1. Hotel is 8 kms away from SOU 2. Pillows & matress are hard, uncomfortable. 3. Extra bedding only include a flat matress 4. Reception staff tried to give worst room first, lies; later on argument allots decent room in same category. 5. Buffet meals doesn't have toast bread, jam, fresh fruits, curd or chaach, salad, etc, everything to be seperately bought. 6. Only gulab jamun in dinner desert, no ice cream or any kids friendly food option in buffet. 7. Restaurant staff is highly argumentative, rude and unprofessional. Seen captain staff member (Sunil) throwing cutlery on floor due to small argument with guest. 8. We paid Rs.4000 each night for a super deluxe room with all meals included. 9. Rooms had no complimentary water bottles, dental kit, shower gel, fridge, wifi etc.; everything is chargeable. 10. Hotel has non branded lifts installed. 11. In actual this property has pretty decent infrastructure but highly non professional staff and missing basic services. 12. It feels like a 1 or 2 star property. Thanks.
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