Napoli Suite

Ich werde auf jeden Fall wiederkommen! Zentrale Lage, nur einen Steinwurf vom Bahnhof entfernt. Hilfsbereites und freundliches Personal.

⛔️ DO NOT BOOK THIS HOTEL ⛔️ This is the kind of hotel that will stop at nothing to con people! I unintentionally made a reservation on May 1st, 2024 in the state of Napoli instead of Malta, where we are citizens. I contacted the department to let them know about this small mistake, even though I immediately cancelled the reservation ! I called the hotel's call centre multiple times to seek more assistance, but they are completely disorganised and don't even know how to properly convey basic economic concepts. I was still charged automatically after cancelling After trying to reach them multiple times, I spoke to someone named Vincenzza, who without providing a reason stated no since I didn't show up. Also promised a phone call, but neither of these ever arrived. Yes, exactly, sir, we'll take a plane and spend a few hours at a hotel lol just for fun It's evident that the booking from April 29th and May 1st was done incorrectly. Though it's understandably wonderful for everyone to have a fantastic image of their frauds, don't bother pursuing this one—it's not worth the trouble Money down the drain

Very clean rooms, but absolutely nothing fancy or “Italian “ about them. Quite modern but very plain. Rooms open right into the reception area and this can be noisy at times. Thank goodness they have soundproof windows and a quiet AC unit! as the street is one of the main streets in Napoli and extremely noisy! Breakfast is as continental as they come: yogurts, 2 kids of cereal (one is chocolate something), some bananas for fruit, juices, hard-boiled eggs, cooked ham, and processed cheese slices (I would think that this would be sacrilegious in Italy!). They did have some nice local pastry though, but didn’t even have croissants on our first of 3 mornings there. They do need to step up their Italian breakfast! The cappuccino was not bad. Having a lift was very good. Area of town was not great. A lot of migrants and the streets are filthy! It must have been a nice area once. Too bad because it’s so close to the train station. Would suggest paying a bit more and going further into the main area of Napoli.