⛔️ DO NOT BOOK THIS HOTEL ⛔️ This is the kind of hotel that will stop at nothing to con people! I unintentionally made a reservation on May 1st, 2024 in the state of Napoli instead of Malta, where we are citizens. I contacted the department to let them know about this small mistake, even though I immediately cancelled the reservation ! I called the hotel's call centre multiple times to seek more assistance, but they are completely disorganised and don't even know how to properly convey basic economic concepts. I was still charged automatically after cancelling After trying to reach them multiple times, I spoke to someone named Vincenzza, who without providing a reason stated no since I didn't show up. Also promised a phone call, but neither of these ever arrived. Yes, exactly, sir, we'll take a plane and spend a few hours at a hotel lol just for fun It's evident that the booking from April 29th and May 1st was done incorrectly. Though it's understandably wonderful for everyone to have a fantastic image of their frauds, don't bother pursuing this one—it's not worth the trouble Money down the drain
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