Le 4 Stagioni Dante's Suites H Napoli Centro, by ClaPa Group

Ein Kollege und ich übernachteten für eine Konferenz in Neapel. Das Gebäude, in dem wir untergebracht waren, schien sofort heruntergekommen zu sein und es mangelte an der normalen Wartung, die für einen Ort erforderlich ist, der bestimmte Preise verlangt. Das Frühstück ist nicht im Preis inbegriffen, aber man könnte sich leicht mit den verschiedenen Bars in der Nähe einigen, stattdessen gibt es absolut Null. Der Service war insgesamt schlecht: Das Zimmer war nicht bezogen, es gab tausend Probleme, einen dritten Gast hinzuzufügen (durch einfaches Öffnen eines Schlafsofas im Zimmer), außerdem wurde uns am Ende des Aufenthalts ein dritter Platz im Shuttle verweigert Flughafen (für den berühmten dritten Gast), obwohl es in Wirklichkeit viele freie Plätze im Shuttle gab! Ein kolossaler Witz! Eine bloße Geldmaschine, die wesentliche Dienstleistungen kaum erbringt und für zusätzliche Dienstleistungen hohe Gebühren verlangt. Nie wieder in dieser Einrichtung.

Apartment is nice but service is dire. Held my friends deposit for way longer than expected. Someone knocked on the door to check the room about 30 mins after we has checked in, why not do that before we check in.....we was in bed! It took weeks of chasing to get the deposit money back.

Right in the historic center of Napoli! The rooms were clean and modern. The staff was very friendly and explained us what we needed to do since we were a bit tight on time. The iconic Caffè Grambinus is very close by!

Stay away from this place. Staff is extremely unhelpful, rude and not willing to serve you. Neither was I informed before I booked the place that there was another adress to the so called room further up in the city. Neither could they check me in - they just handed me an ipad for me to do it myself. I cancelled all 3 nights and after my email - they refused to return any money for my nights and not only that - they were extremely rude. This is not some place you want to book.

Accommodation is located in a great location. The room was clean, cozy, lots of towels and soap were there. The staff at the reception and on the spot was very nice, nice and helpful. Wi-Fi connection works great. It is definitely worth mentioning the large stream from the shower hose. We can definitely recommend to someone who wants to enjoy and get to know the city.

The staff was helpful and nice. The room was comfy, clean and excellent located. The room more spacious that i expected. The Dante square is very cosy and the restaurant under the room is very good :) Highly recmmened to everyone who wants a great time in Napoles!