voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

下午兩點到酒店，已經準備好房間，前台禮貌接待，需付按金2500元。入住時有酒店小姐姐幫忙拎行李，很主動貼心。房間很好，乾淨舒適整潔，但沒有主動提供歡迎水果，有點失望，後打前台電話送了一袋子水果。私湯真的很舒服，人少私密，酒店早餐也不錯，第二天退房時前台有主動準備水果。酒店離奧萊也不遠，開車15分鐘，很適合逛街，方便，下次來湯山還會選擇這家酒店。