Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
This is an excellent place and I cannot recommend it more. I stayed there for three years and it became my home in Nairobi. The staff is super nice and the service outstanding. The rooms are big and spacious and if you like the buzz of a big city as I do you will find the location exciting as well. You get excellent value for your money. Don't think twice - book it and I can promise you that you won't regret it!
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Antwort der Unterkunft: Hi Lilac, Thankyou for booking with us and for your positive feedback. We look forward to hosting you again. ^BG
Gastnutzer
Aufenthalt im Dez. 2023
Business
1.0/5
Gepostet am 14. Jan. 2024
So… This was an interesting choice…(NOT)!!! By the picture, it seamed ok, for work and short stay…. But NO! This is actually the first hotel I booked and paid, ok… with my discount 55usd/night, total 110usd, and total waist of money!! I came, I looked and I walked. I didn’t even take my bag in. Not ok area, no lights in the hall and the rest… no comments.
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Gastnutzer
Aufenthalt im Aug. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 25. Sept. 2023
The location of the Apartments/Hotel is in a very safe place on Koinange street. The rooms are very spacious with a balcony. Amazingly, I couldn't hear any noise from outside when I was in the room. Good value for my money!!
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Gastnutzer
Aufenthalt im Jan. 2023
Business
3.0/5
Gepostet am 27. Febr. 2023
I have been staying at Chester House for now over 10 years whenever I visit Nairobi for business meetings. What I enjoyed most were their breakfast. It was rich in every way. Unfortunately the effects of Covid-19 led their in-house Bar & Restaurant (B & R) to close. Now they have outsourced Breakfast to two outside restaurants. For the down stairs' restaurant, their à la carte menu is never fulfilled: there is always something not available. A second cup of tea/coffee must be paid for separately. The other restaurant is closed on Sundays. Today, you can't have a late drink in the evening. The absence of an in-house B & R has made the place no longer as cosy as it used to be. If post-Covid 19 recovery has occurred, the in-house B & R should be revived. David Kampala, Uganda
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Antwort der Unterkunft: Dear David, Thank you for staying with us at Chester Hotel & Suites and we are glad that you have been enjoying your stay with us over the years. Your sentiments on the in-house restaurant are duly noted and we will raise the same with the Management and hopefully get the best way forward.
Gastnutzer
Aufenthalt im Apr. 2022
Business
1.0/5
Gepostet am 10. Mai 2022
It's a damn Shame that my time there was just awful .I have always said when you own such a hotel make sure your staff is also Upto per. I was literally harassed with front office faith and a security guy nyatich posing as the manager ..despite me requesting to see the manager this security guard Andrew has the audacity to shut my room ...like you should know people .it was a really really really awful experience and I just hope that no one should ever have to experience anything traumatic like that ..treating guest like roaches yet we are giving you our money is pathetic to say the least .I hope the general manager will handle his workers and send them to etiquette school .how do you work in the hospitality industry yet you don't even know how to handle guests??!I will need therapy after what I went through...lord have mercy on my poor soul.and apparently I am not the only guest who has been at the mercy of that trio .
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Gastnutzer
Aufenthalt im Sept. 2022
Pärchen
4.0/5
Sehr gut
Gepostet am 6. Okt. 2022
Location in the central business district gives easy access to business locations and major attractions. Well equipped and clean place. Good for both short and long stay. Art Cafe at ground floor offers good menu of multiple choices. For a tourist easy walk to the City Market for souvenirs.
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Gastnutzer
Aufenthalt im Juni 2022
Reise mit Freunden
1.0/5
Gepostet am 27. Juli 2022
Habíamos reservado dos noches en el hotel por Booking. Al llegar pagamos 99$ con la tarjeta de crédito. Nada más subir a la habitación 901 nos encontramos muchísimas crías de cucaracha tanto en el baño como en la cocina. Ante nuestra reclamación en recepción nos ofrecen otra habitación, la 801. Esta también estaba llena de crías de cucarachas. Reclamamos a la recepcionista nuestro dinero y nos dicen que hasta el día siguiente no pueden devolverlo. Al volver al hotel a la mañana siguiente nos dicen que la devolución tiene que ser en chelines kenianos y que la comisión por pagar con tarjeta es del 3% por lo que al cambio, perdemos 7$. Inaceptable y repugnante.