Gastnutzer
8. Januar 2025
We recently stayed at this hotel, booking four rooms for our family, including infants and senior citizens. Unfortunately, our experience was disappointing. The food was subpar, with very limited options and poor taste, making it hard to enjoy our meals. The service was equally disappointing, with slow responses to requests and an overall lack of hospitality from the staff. Many of the facilities promised were non-operational, including the much-anticipated kid’s play area, which turned out to be chargeable. This was quite frustrating for our young children, who were looking forward to some entertainment. The hotel seemed understaffed, and the staff that was present lacked the training to handle basic customer needs. For a family getaway, this hotel did not live up to expectations. We left feeling dissatisfied and would not recommend it to others, especially for families with young children or elderly members.
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