Le Méridien Nagpur Bewertungen

Antwort der Unterkunft: Thank you for your feedback. We apologize that the stay did not meet your expectations. Please know that we have undertaken major refurbishment and asset uplift efforts in recent months and continue to stay committed to improving and beautifying our property We're glad you enjoyed the food and appreciated our restaurant and front desk associate’s efforts. We will address your concerns to ensure further enhancements in housekeeping and we hope you will consider staying with us again in the future for a better experience.

Antwort der Unterkunft: Dear Valued Guest, Namaste! Thank you for sharing your feedback regarding your recent stay at Le Méridien Nagpur. We sincerely apologize for the inconveniences you encountered during your visit. Your comments are essential to us, and we appreciate your honesty. We regret that your experience did not meet your expectations. Please allow us to address each of your concerns: Hospitality: We apologize if our service fell short of your expectations. Our team is committed to providing exceptional hospitality, and we apologize for any lapses. Air Conditioning and Maintenance: We apologize for any inconvenience caused by the air conditioning and maintenance issues. Rest assured, we take these matters seriously and will address them promptly. Water Quality: We apologize for the muddy water in the taps. We will investigate this issue and take corrective measures. Appliances: We regret that the electric kettle and refrigerator in your room were not functioning correctly. We apologize for any inconvenience this caused. Misleading Information: We apologize if there was any confusion regarding your stay package. We appreciate your feedback, and we will ensure better communication in the future. Sanitation: We apologize for the cleanliness issues you encountered. Our housekeeping team will review their processes to prevent such occurrences. Resolution: We apologize if our response was inadequate. We will reinforce our commitment to resolving guest concerns promptly. Regarding the hotel’s maintenance, we appreciate your understanding. We are continuously working to improve our facilities, and your feedback helps us identify areas for enhancement. Once again, we apologize for the disappointment you experienced. We value your patronage and hope you will consider staying with us again. If you have any further concerns, please feel free to reach out to our management team directly. Thank you for choosing Le Méridien Nagpur, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Eugeen Khalkho Front Office Manager