Anonymer Benutzer
4. Juni 2025
I recently stayed at your hotel for 3 nights. Overall, the experience was okay — the staff were friendly and helpful, and the breakfast was decent.
However, I had a serious issue with the pillow provided. It was extremely big and too high, which caused neck pain and made it hard to sleep well throughout my stay. Unfortunately, no alternative pillow was available, and this really affected my rest.
Also, the towels had an unpleasant smell, likely due to the laundry detergent or process used. This was noticeable every day.
If these issues can be improved, it would make the stay much more comfortable. Thank you.
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