Nafplia Palace Hotel & Villas

房間很大，環境很好，就是被子太薄，早餐一般

酒店的位置很好，有游泳池，在餐廳吃飯看着海景吹着海風很舒服，服務也很好

Despite its faults this hotel is amazing. The architecture and the location are stunning. If you need to be Wi-Fi it isn’t for you but the 5G signal is excellent and served us well. And don’t expect 5 star facilities and service - this hotel is about the views and the peace up from the busy old town. The lift to the town is spooky but we got used to it. It is worth visiting.

Wonderful location with views to match, and very friendly & helpful staff. But… Most of the property is mothballed, with very few of the facilities as advertised on the website. I have visited many 5-Star hotels around the world and this is, without doubt, the worst one by a mile. On arriving at the main property, you are greeted by a big red 'Do Not Enter' sign and, with no one around, you wonder what you are expected to do. Intuition takes you to a grubby car park with signs to Reception. You go in a graffiti-strewn lift, descend one floor, and are met by a man who guides you to Reception. This is not based in the main building at all but is located in a sad little room among what remains of the rest of the accommodation. You pass boarded up windows, unkempt gardens, impossible-to-lie-on sun loungers, and you cannot help the feeling you have made a terrible, terrible mistake. Fortunately, we only used the hotel as a convenient base, from which to travel around the rest of Greece. Had we not done so, we would have felt trapped in our room, since there was no other spaces we could use. No lounge, no sitting room, no bar area. Nothing. It came as no surprise to discover there was no WiFi, the TVs were at least 30 years old, one of which did not work. It took 2 days to discover how to turn the lights on and off. There were lots of other issues, too many to mention here. One particular memory which will stay with me forever is the reply to my request for somewhere comfortable to relax. I was told to go sit on a chair in the breakfast room! The rooms are hugely expensive. The owners seem to be treating the property like a 'cash cow' until it eventually goes into administration, which it undoubtedly will.

We stayed in the hotel in 2018. We loved it at the time. We decided to come back this year, the main hotel is now closed, only the villas/bungalows are available. Which makes the whole complex very quiet, an oasis of serenity. And of course there are fewer people around the swimming pools. Two beautiful, big swimming pools, well-maintained, one of them being an infinity pool. Some people say that this is not a five-star hotel. But to us, waking up every morning in such peaceful surroundings, with an amazing view of the sea and the Bourtzi, having breakfast ( beautiful by the way) on a lovely terrace opposite the Bourtzi is worth the five stars. We had a very spacious, well-appointed bedroom with terrace, perfectly cleaned everyday, and yes there are problems with the wifi, precisely because it is a large complex and the thick rustic stone walls do not help. But as we were staying there for 10 nights, they provided us with a booster, and it was fine. The switches in the room take a little while to get used to, so I would recommend people to stay for several nights, it is really worth it! All the staff are wonderful. We thank most warmly everyone at Nafplia Palace for making our stay such an incredible and happy experience!

Once this was a great hotel on a great location. The spacious rooms are the only thing left, with a tiny reception and a dining room that has to serve as just that, but also as a lounge, a bar ... no one ever goes there. It misses everything that makes such a hotel fun, cosy and special. It is just a place to sleep, for everything else you have to go into town. It is owned by a family in financial trouble and they cut costs on everything. Maintenance is zero! In our first room there came hardly any water out of the tap or the shover, the bubble bad didn't work and the door jammed. Not even worth half the price they ask! The staff is very friendly though and does everything to fix things for you (in our case an upgrade to a room with working plumbing). Until the day we left and couldn't enter our room after breakfast: the door blocked! Stay away!